Software Delivery Manager

Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It's an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.

The Software Delivery Manager is a key role in the R&D Customer Software space and is responsible for ensuring consistent, sustained, and regular delivery of high-quality applications within the R&D product portfolio. The role will work closely with the squads across Customer Software, R&D Systems, Services, and Information Technology to ensure that the R&D Customer Software meets and exceeds the needs of the business and customer needs.

The Opportunity

Cochlear has an opportunity for a Software Delivery Manager based in our Sydney, Macquarie office. In this role, the successful Software Delivery Manager's role includes multiple responsibilities such as project management and scrum master activities in line with Cochlear's Product Improvement Process.

Responsibilities include:

• Escalate project risks or changes that may impact scope, schedule, budget, or resources.
• Ensure timely mitigation and involve relevant stakeholders when needed.
• Coach squads on Agile practices to improve delivery and collaboration.
• Drive the adoption of industry best practices and enforce project standards.
• Act as the main point of contact between the team and the wider business.
• Represent the team in cross-functional discussions and decision-making.
• Maintain expert knowledge in software engineering for medical devices.
• Share expertise to support team growth and department capability.

What makes this opportunity unique?

The role will follow relevant quality procedures to deliver quality products and services and identify and support the implementation of continuous improvement. The role will also undertake additional quality responsibilities (e.g., audit) when appropriately trained to undertake these responsibilities.

The successful candidate will lead the delivery of award winning Nucleus SmartNav system which provides wireless, real-time, actionable insights to support navigation during cochlear implant surgery, delivering added assurance that surgery was successful, and the electrode was properly placed.

Learn more about SmartNav here: https://www.youtube.com/watch?v=h21mqDxn7VI


About You

As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:

Required Skills:

• Bachelor's degree or combination of relevant education and experience
• Knowledge of and exposure to application and cloud software development
• 3+ years' experience in project management or software team management
• Proven experience providing project delivery and team leadership in a software development or engineering environment.
• Ability to motivate and facilitate cross-functional teams to deliver projects on time and within budget.
• Excellent verbal and written communication skills with the ability to work with another project team members.
• Proven experience in influencing, managing, and building alignment between a range of senior, cross functional stakeholders. Team focused. Good at managing relationships and looking out for the needs of the team.
• Proven ability to operate at the intersection of technology and business to maximize effectiveness with shaping product.
• Strong interest to work across various types of projects (desktop software, mobile apps, firmware and hardware projects) and across various disciplines.
• Experience working in Agile software development.
• Very strong customer service orientation.

Cochlear's mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry's best clinical, research and support networks. That's why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life's opportunities.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

#CochlearCareers

How we recognise your contribution

We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at Cochlear, visit www.cochlearcareers.com

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.