Workforce Wellbeing Officer

• Permanent, Full time
• Based in Tasmania
• World’s largest Humanitarian movement

About Red Cross
Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role
This position plays a critical role within the Emergency Services Program, overseeing and coordinating the Independent Wellbeing Checks (IWC) program for the response workforce. This role ensures that volunteers and staff involved in emergency response and recovery activities receive timely and supportive follow-up to assess their wellbeing and provide necessary psychological first aid.
Day to Day you will

• Coordinate the Independent Wellbeing Checks (IWC) program and process in alignment with established guidelines and protocols.
• Ensure the efficient and effective deployment of IWC team members to conduct wellbeing checks following emergency activations.
• Conduct Independent Wellbeing Checks (IWC) via phone with Emergency Services personnel, focusing on their psychological and emotional wellbeing.
• Maintain an empathetic and impartial approach to workforce wellbeing support, fostering trust and rapport with individuals.
• Provide regular reports regarding wellbeing trends, concerns, and recommendations for improvements.

What you will bring

• Strong interpersonal and communication skills, with experience in building rapport and relationships across diverse backgrounds.
• Effective active listening skills, with the ability to provide psychological first aid and support to individuals in distress.
• Demonstrated sound technical knowledge and familiarity with crisis intervention protocols and referral processes to support mental health and wellbeing.
• Ability to work under general direction from senior employees within clear objectives and budget constraints and work with and support teams and people from diverse backgrounds and create a collaborative working environment

Benefits that act for you, while you act for humanity
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options
Further information
This role is covered by the Social, Community, Housing and Disability Award – Level 4.
Applications close: 9am Tuesday 17th June – please note we will be reviewing applications as they are received and may contact applicants prior to the closing date.
For any enquiries, please contact Debra Shaddock at [email protected] – please note this is only for enquiries, all applications must be submitted through our website for consideration.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.
Job Ref # 12514

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.