Social & Content Coordinator

* Work flexibly under a hybrid model from Surry Hills

* Opportunities to advance your career as the company grows

* Impactful and rewarding role helping improve the health outcomes of Aussie men & women

G’day, we’re Mosh

Our mission is to get Aussie men & women the best possible health outcomes through best-in class health programs. We know the current healthcare system is not meeting the needs of the modern Australian, and we reckon there’s a better, more holistic way. Our solutions for hair loss, sexual health, skin care, mental health and weight management are easy, affordable and completely discreet.

More than a job

There’s nothing better than the feeling that what you’re doing truly matters. At Mosh, that sense of impact is part of our daily life. You will support the Social & Campaigns Marketing Manager to grow and scale Mosh's owned channels by executing a content strategy that inspires Australians to take action on their health. You'll help drive engagement across Mosh and Moshy brands, manage content production, and champion creative campaigns - all with a focus on community-building, cross-brand storytelling and performance.

Key Responsibilities

Content Production and Execution:

• Assist in the planning, concepting, production, and scheduling of organic content across Mosh’s social channels, including Instagram, Facebook, TikTok, and YouTube.
• Use digital video and image editing tools to plan, produce, and polish engaging content for social and digital platforms.
• Stay on the pulse of trends, formats, and platform updates to inform content ideas and elevate execution.
• Be comfortable both behind and in front of the camera - must be able to self-shoot or direct others during content creation
• Provide feedback to the Social & Campaigns Marketing Manager and contribute views and insights where required.

Community Management:

• Monitor, review and engage with our community and followers daily through social management tools
• Support customer content program initiatives by sourcing UGC, nurturing relationships, gaining usage rights and identifying opportunities to bring real customer stories to life through content
• Ensure the brand tone of voice is consistent across all interactions and touchpoints.

Brand Growth and Cross Sell:

• Support Marketing Manager on cross-sell initiatives across the Mosh brand ecosystem (Mosh, Moshy & The Healthy Mummy).
• Stay across trends and industry movements to evolve our content strategy and spot new creative opportunities.

Marketing support

• Collaborate with the team to bring campaigns to life - from initial brainstorm to execution - aligned with business goals.
• Track growth - regularly report on social growth, engagement metrics, and community sentiment to guide strategy and performance.
• Act as the voice of the community internally, surfacing user feedback, suggestions, and trends alongside the Social and Campaigns Marketing Manager, to the wider team.

Qualifications and/or Experience Required:

• 1-2 years of experience in a content production/social media role
• Excellent copywriting and captioning skills with sharp eye for detail
• Proficiency in Adobe Photoshop and Premiere Pro, or similar software. Any additional skills with photography, videography or illustration a bonus
• A genuine passion and understanding for social media channels, digital storytelling and staying ahead of social platform trends.
• Strong communicator and collaborator with the ability to work across internal and external teams and stakeholders
• Highly organised, proactive and calm under pressure

What you’ll get from this role:

• Hands-on growth across the full content journey — from concepting and shooting to editing and publishing across various channels; sharing insights with the wider team.
• Exposure to multiple areas of content — including social series, user-generated content, influencer partnerships, campaigns, Reels, and short-form storytelling.
• Room to grow — as we continue to grow, you’ll have the chance to step into larger opportunities and expand your impact across the brand.
• Collaboration and support - you’ll work closely with the Social & Campaigns Marketing Manager, and the wider team who will nurture your development.
• You’ll be part of a team on a mission to help create the best in class health programs and experience for Aussies.

In your application, portfolios are encouraged

What’s on offer

We hire teammates that share our values, believe in our mission and are passionate about the future of healthcare. Some of the reasons our team loves Mosh include:

• Lots of opportunity to learn and grow with the company with access to on-demand training
• Access to up to 16 weeks of paid parental leave
• Discounts on a range of Mosh products and services
• Two extra days of holiday leave each year
• Two days for purpose leave ( Mental health and L&D)
• Full access to Go1 eLearning platform
• EAP and access to online wellbeing programs
• Classpass credits
• Working with a creative, friendly and collaborative bunch in a dog friendly office
• Making a real, positive impact on the lives of others

Better, together

Everyone is different and we think that’s what makes life interesting. We believe these differences create new ideas, offer unique perspectives and speak on behalf of all of our customers. If you think you have what it takes but don't check all the boxes, reach out anyway - we’d love to hear from you.

P.S. We love a good cover letter. The more you, the better.