Technical Application Support Analyst

What is in it for you?

· 12-month contract with high potential for permanent placement

· Brisbane CBD Location

· Work alongside a collaborative, skilled, and supportive team



What we need from you / What our client requires

· Experience in Virtualization, Basic TCP/IP Networking, Database fundamentals

· 2+ years of experience in application or technical support

· Previous experience in a customer support environment - such as a call center, helpdesk, or technical support desk, where troubleshooting and clear communication were critical



We are seeking an experienced Technical Application Support Analyst to join our client's dynamic team. In this role, you will take ownership of resolving technical issues across a range of hardware and software systems, directly supporting mining site operations. If you're passionate about delivering real-world solutions that make an impact, this role offers the challenge and variety you're looking for.



Key Requirements



· Support MineStar systems end-to-end, delivering top-tier service for both hardware and software components.

· Build and maintain strong working relationships with regional customers and dealers, acting as a trusted technical advisor.

· Participate in rotational hotline coverage, providing responsive support for MineStar product users.

· Diagnose and restore site services, escalating complex issues to advanced global support teams when required.

· Troubleshoot across the entire technology ecosystem-from machine-mounted sensors and onboard control units to network infrastructure, servers, displays, and databases.

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Talented, committed, can-do individuals have always been the cornerstone of this dynamic organisation. If you have what it takes to thrive in this role and want to know more, please reach out to Shreeya Gurung on (08) 8306 8208 OR [email protected]



Joining Akkodis as a Consultant

· Weekly Pay

· No payrolling processing fees

· Upskilling opportunities and training discounts

· Consultant gatherings events

· Akkodis SME meet ups/information sessions

· EAP Support Program

· Dedicated Account Management Support Team



Privacy

Due to new privacy laws regarding the collection and handling of personal information, all applications must be submitted online. Once you click on the "apply for this job" button below you will be directed to our Online Centre where you will have the opportunity to read and agree to our Privacy and Consent statements and it will allow your details to be formally lodged and processed correctly.



"Akkodis is an Equal Opportunity employer, committed to all forms of workforce inclusion. We actively invite and encourage applications by candidates from diverse backgrounds"