Merchandise Manager

Join the Hermès Adventure

Hermès is an independent house founded in 1837. It has always nurtured a family spirit while keeping an open mind. The house takes a committed and responsible approach, putting people at the heart of its model to create the highest quality objects. Its designers, artisans and sellers come from different backgrounds and work together to build the Hermès dream, injecting their expertise and exacting standards into each stage of the process. Driven by the desire to transmit, our teams also strive to reinvent themselves every day, with you.

So, saddle up and join the Hermès Adventure!

Application

In your cover letter, please answer the following questions:

• What is your motivation to apply for Hermès?
• What do you know about Hermès?
• If you were an Hermès piece, what would you be and why?
  
  

Eligibility

To be an eligible candidate for this position, we kindly ask that you have full working rights within Australia.

Our Commitment

Family is at the heart of Hermès. At Hermès Australia, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès Australia we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves.

At Hermès, we are proud to be an equal opportunity workplace. It is the policy of Hermès that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, colour, religion, sex, age, nationality, disability, or any other basis prohibited by applicable law.

Overall Mission

Analyze, control, buy, and optimize merchandise deployment across assigned categories. Act as the primary commercial liaison between the office and boutiques, ensuring effective communication and alignment of strategy. Drive product selection, inventory management, and sales performance to maximize profitability and brand image.

Merchandise Planning and Open-to-Buy Management

• Develop and execute open-to-buy budgets, allocation plans, and merchandise selection strategies for assigned categories and boutiques
• Prepare and present post-season and in-season analysis to optimize assortment and inventory levels
• Identify key trends by product category and season to inform buying and assortment strategies
• Manage open-to-buy budgets for assigned categories and collaborate with buyers during buying sessions, ensuring a well-balanced and curated product offer
• Forecast sales and stock needs for new and carryover lines
• Synthesize buying results and conduct post-buy analysis, highlighting key findings for management
• Coordinate with international and local departments in managing the merchandise plan, order and stock portfolio
• Provide qualitative feedback and trend analysis for short and long-term planning,
• Contribute to annual budgeting, reforecasting, and business planning processes
  
  

Sales and Inventory Performance Management

• Consolidate and monitor monthly sales activities for assigned categories, providing reporting and follow-up
• Drive sell-through for seasonal and permanent collections, optimizing product mix and managing lifecycle
• Initiate action plans to drive sales and inventory performance
• Optimize stock movement, minimize aged stock and manage exit strategies
  
  

Supply Chain

• Facilitate product supply in coordination with customer service, retail planning, and inventory teams
• Ensure product availability for product launches, store openings and ongoing operations
• Define and monitor min-max levels for Permanent Stocks on automatic replenishment
  
  

Collaboration & Customer Insights

• Coordinate with international, regional and local teams on projects and initiatives
• Monitor CRM data to follow trends and derive insights
• Work closely with finance, logistics, and retail teams to align merchandise strategy with business objectives
  
  

Performance criteria

• Achievement of commercial and financial objectives as set in the annual budget.
• Achievement of sales and stock efficiency targets for assigned categories and boutiques
• Successful execution of assortment, buying, and inventory strategies.
• Contribution to the overall development of the brand
  
  

Candidate Profile

• Demonstrates a strong interest in merchandise and emerging industry trends
• Tertiary qualifications in Business, Marketing, Fashion, Merchandising, or related fields preferred
• Possesses analytical and numerical skills; advanced Excel proficiency
• Proven negotiation, communication, and relationship management abilities
• Experienced in buying/merchandise planning, Luxury and Fashion industry experience advantageous
• Able to work collaboratively and influence cross-functional teams
• Strong commercial acumen and understanding of luxury consumer behaviour
  
  

"A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 23 200 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in nearly 300 stores around the world"