Manager, Security Compliance and Assurance

NSW Department of Customer Service


Date: 2 days ago
City: Sydney, New South Wales
Salary: A$145,378 - A$168,130 per year
Contract type: Full time

Manager, Security Compliance and Assurance, Ongoing opportunity based in Sydney, with flexible & hybrid working options available

The Department of Customer Service is looking for a Manager Security Compliance and Assurance to join our growing team!

Benefits

  • Fantastic ongoing clerk grade 11/12 Opportunity.
  • Hybrid and flexible working options available
  • Salary range: $145,378 - $168,130 plus superannuation, commensurate with experience.
  • Excellent career development and learning development opportunities.

About Us
DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better.

DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW.

This is an exciting opportunity to work in an exciting role with our broader Cyber Security Office. This role will have a direct impact on the management and development of the Security Governance & Compliance requirements for DCS and GovConnect agencies and will ensure the compliance and policy requirements are managed appropriately.

Your responsibilities will include

  • Lead a team that is responsible for the delivery of an assurance and compliance program across DCS.
  • Develop and maintain positive working relationships with internal and external stakeholders by influencing and managing diverse groups, including risk owners and executives, to foster an engaging and positive security risk culture.
  • Implement and maintain an Information Security Management System based on ISO27001 across DCS, and align varied and numerous existing processes, technologies, and people to drive harmonisation and best practices.
  • Provide expert subject matter advisory and support on security and risk matters established in risk mitigation strategies, compliance activities and audits.
  • Develop and drive assurance activities across DCS in alignment with the relevant security frameworks, policies and regulatory requirements to ensure security controls are appropriately applied and effective across the department.
  • Interpret and align internal and external requirements, including industry standards, auditors, regulatory bodies, executives, legislative/administrative instruments, and business function requirements.

You will lead and manage a team responsible for various compliance activities for DCS, including recurring ISMS maintenance tasks such as:

  • Reporting and compliance with NSW Cyber Security Policy.
  • Reviewing and updating the ISMS statement of applicability,
  • Reviewing the policy exceptions register,
  • Developing and reviewing regulatory compliance requirements,
  • Supporting various audits across DCS.
  • Implement an assurance framework for CIS Critical Controls.

About you

  • Passion to develop new and enhance existing compliance and assurance frameworks and ensure the associated tasks are delivered.
  • Demonstrated experience in implementing and maintaining an Information Security Management System based on ISO27001.
  • 10+ years' experience and sound understanding of ICT Security Governance and Compliance activities, including the implementation and/or maintenance of an ISMS.
  • Collaborative professional comfortable working with technical teams to formulate control statements and verify controls compliance.
  • Background working in ICT Governance and Compliance or assurance role.
  • Strong understanding of the NSW Cyber Security Policy and CIS Critical Security Controls.

If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you!

What we need from you:
To start your journey towards becoming our Manager Security Compliance and Assurance, please click on the link below and attach your resume (max 4 pages) and cover letter (max 2 pages) expressing why you are interested in this role.

In your cover letter please share your motivation for applying for this position and your relevant skills.

Salary Grade 11/12, with the base salary for this role starting at $145,378 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 10am Tuesday 10th June

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.


Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit


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