Hub Supervisor - Tamworth

Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we’re bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence.

As Vending Hub Supervisor, you will work as part of the Vending division within Liquidline working alongside other Hub Supervisors to support the Vending Operations Manager in the smooth, efficient running of Vending Operations in the Midlands. You will be highly organised and be able to oversee and support the daily operations, maintenance and inventory management of our vending machines and be a point of contact for the local Vending Operatives who are out in the field.

The Role - Vending Hub Supervisor

• To be responsible for the management of your personal email inbox, answering all queries relating to Vending in the Midlands.
• To lead on monthly invoicing and reconciling meters (training will be provided).
• To ensure compliance with health and safety regulations for vending products and machine maintenance and to ensure there are accurate records of inspections on the internal system.
• To be a point of contact internally within the business for vending related queries for the region.
• To take responsibility for running vending related reports as and when required. This will include running profitability reports on a quarterly basis to feed into vending management for decision making on business retention.
• To manage data from the bespoke vending software, Vend Manager such as information on pricing and templates.
• To support vending project work where required, which may include data key and nayax.
• To set clear performance and behavioural expectations and deliver feedback to the regional vending operatives.
• Occasional on the road work for site visits and covering sickness.
  
  

What You Will Need In The Role Of Vending Hub Supervisor

• Prior experience in vending, retail, logistics or a supervisory position is desirable, but not essential.
• Excellent communication skills, both written and verbal.
• Proven ability to manage and prioritise a heavy workload.
• IT proficient, with a good understanding of MS Office Applications.
• Positive, 'can do' attitude
• Reliable and committed to delivering right first time service.
• High level of accuracy and attention to detail.
• Full UK Driving license
  
  

What You Will Learn And What Liquidline Can Offer You

We are committed to the development of our staff, which is why we will work with you to create a development plan to ensure that we can help guide you through a clear development pathway, with a few coffees along the way!

We offer a generous benefits package, that includes but is not limited to:

• 24 Days Annual Leave plus Bank Holidays
• Discretionary Company Bonus Scheme
• Buy and Sell Holiday Scheme
• Annual Leave Long Service Award Scheme
• Access to YuLife App (Rewards and Discounts)
• Enhanced Sick Pay Scheme
• Salary Sacrifice Pension Scheme
• Access to Liquidline Employee Assistance Programme (including Mental Health Support Service and GP Services)
• Enhanced Parental Leave Scheme
• Access to Financial Support App - MoneyHub
• Access to Menopause Support App - Stella
• Professional Development Programs (Individual Development Plans & LinkedIn Learning Access)
• Team Days Out and Biannual Company Conferences
• Paid Door to Door
• No Weekend Work
  
  

Liquidline is a fast-growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there's never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth.

We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!