Consultant, Acquisition Strategy

• Build long-term relationship by understanding and adapting to changing customer needs
• You will be tasked to find the simple solutions when things are complex or don't make sense.
• We bring the right people together, knowing diverse ideas achieve more.
  
  

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Consultant, Acquisition Strategy, you will join the Partner Acquisition Strategy Team and that’s doubling down making a tangible difference to customers while keeping it simple.

Each day, you’ll go above and beyond to:

• Work in a fast paced, agile environment and be responsible for the acquisition strategy, campaign execution and partner relationship to help achieve our yearly targets
• Achieve new to bank account targets utilising all Marketing channels.
• End-to-end management of the marketing and marketing related operational activity, to support and build our cards acquisition marketing strategies, including offer development and marketing campaigns.
• Work with White Label Partners as the key contact point for Partnership Acquisition Marketing – lead the day-to-day management of the marketing strategy and implementation.
• Develop yearly marketing plans and ongoing campaign strategies in conjunction with the Partner. Monitor results, seek continuous CPA improvement and channel optimisation.
• Manage the annual budget and monthly accrual process for all acquisition campaigns, meeting all reporting deadlines including accruals, campaign calendars and marketing metrics and ensuring ongoing optimisation of budget allocations.
  
  

We’re looking for the brightest to deliver the best for our customers. You’ll need:

• Minimum 5-8 years in Marketing. Experience in credit cards preferred
• Experience in partner management would be highly regarded
• Experience in Partner Management- develop and use collaborative relationships to facilitate the accomplishment of business goals
• Ability to monitor key acquisition metrics (approval rates, daily volumes, cancellation rates by channel) and influences improvements as required.
• Exceptional stakeholder management including negotiation, conflict resolution and relationship building, to ensure collaboration and positive engagement.
• Effective analysis and decision making - identify and understand issues, problems and opportunities and develop appropriate solutions.
  
  

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via [email protected] (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.