Senior Product Manager- Business Credit Cards

Purpose: The Senior Product Manager for Business Credit Cards is an experienced, customer and results focussed leader who will support the Service Owner to drive commercial/performance goals, strategic agenda, product governance and improvement to banker and customer outcomes for Westpac Brand Business Credit Cards.

Start: ASAP

Term: 6 months

Role Summary:

Support Service Owner for end-to-end ownership of Westpac Brand Business Credit Cards, including:

• Deliver process and optimisation initiatives to drive growth, lead stakeholder working groups to drive outcomes;
• Product accountability for portfolio commercial outcomes;
• Overall product lead for transformation initiatives, including benefit sizing, strategic direction;
• Support product CVP and strategy including owning and supporting Service Owner to develop horizon roadmap and delivery pathway;
• Shared support for product operational items and risk governance, including leading relevant teams to proactively uplift business processes to drive growth.
  
  
  

Key Requirements/Responsibilities:

• Ability to break down complex problems, distil to a clear action plan and drive to an outcome;
• Ability to think strategically with a balanced approach to tactical execution to optimise commercial value for the portfolio across strategic horizons
• Strong CVP and proposition development mindset to steer programme teams have the ability to pivot proposition design in order to work within environment constraints to still deliver outcomes
• Commercial, adaptable and flexible to changes in priorities and demands
• Ensure simple and effective customer propositions, working with key stakeholders, internal and external strategic partners to optimise activities
• Ownership of product management including commercials, operational commitments and any other business development
  
  
  

Key Focus Areas

• Drive portfolio, performance and commercial outcomes
• Delivery excellence of portfolio initiatives
• Proposition & strategy development to drive growth
  
  
  

To be successful you are...

• A natural leader who can think strategically, optimise execution and influence cross-functional teams to deliver outcomes
• Passionate about the success and experience of our customers with a can do approach to problem solving and commercial approach to partnership management
• A commercial and entrepreneurial individual, thrives in solving complex problems and navigating a matrix organisation, managing risk, with strong negotiation skills
• An experienced Portfolio Manager with a mini CEO mindset
• Nimble and agile with the ability to juggle conflicting priorities, tasks and stakeholders