Technology Delivery Lead

• Bring Your Tech Experience to a Bigger Stage
• Be the glue that keeps things moving.
• Newcastle-based | 2–3 days WFH | Permanent & long-term contract roles

Purpose of the role

This role is all about bringing structure, clarity, and momentum to the way we get things done in Enterprise Services (ES). You’ll work closely with engineering teams, delivery leads and subject matter experts to help plan, prioritise, and deliver internal technology initiatives—ranging from day-to-day (BAU) improvements to strategic changes.

It’s a great opportunity for someone who’s been a senior engineer, tech lead or delivery-focused team member and wants to take the next step—expanding your influence beyond the code and into how tech delivery is shaped at scale.

What will your key responsibilities include?

• Connecting People and Projects: You’ll be the go-to person helping different teams stay aligned and moving—making sure timelines, tasks and dependencies are clear and realistic.
• Supporting Delivery: From sprint planning and standups to reporting and retros, you’ll help shape how we track progress and solve roadblocks.
• Being a Trusted Voice: You’ll partner with ES leaders and subject matter experts to understand what’s coming up, what’s changing, and where support is needed.
• Bringing a Tech Lens: You don’t need to be hands-on anymore—but your understanding of infrastructure, systems, and user tech helps you see what’s possible and where to focus.
• Championing Improvements: You’ll spot inefficiencies, encourage smarter ways of working, and help us stay current with what’s happening in tech—especially in financial services.
• Communicate with clarity: Prepare and present initiatives to key stakeholders—helping them understand the value, purpose, and outcomes to gain alignment and support.

What are we looking for?

• Experience in a technical or delivery-focused role—such as a senior engineer or tech lead—ideally within infrastructure, platforms, or user technology.
• A natural collaborator who enjoys bringing people together to get things done.
• Someone who understands delivery rhythms—sprints, schedules, standups—and knows how to keep things on track.
• A clear communicator who can translate detail into action and insight.
• Organised, curious, and confident in solving problems—even when there’s no playbook.
• Some knowledge of the financial services sector is great, but not essential.

Why join us?

Beyond the expected perks that we’re proud to offer like fitness passports, corporate health insurance, and paid parental leave, we go the extra mile to offer benefits that truly enhance your work-life balance, career growth, and sense of belonging.

• Boredom? Never heard of it. We’re all about challenging, stimulating work that sparks innovation, fuels passion, and keeps you inspired every day.
• We’re all about bringing people together - whether it’s through open conversations, a culture of respect, or just having a laugh in a truly inclusive workplace.
• Learning never stops here. Whether it’s LinkedIn Learning, formal training, career coaching, study leave, or even a great podcast rec, we support every kind of growth—professional and personal.

About us

As one of Australia’s largest customer-owned banks, we’re a driving force in customer owned banking, operating under the trusted brands Greater Bank and Newcastle Permanent. With over 200 years of combined experience, we’ve helped hundreds of thousands of Australians achieve home ownership and providing a genuine alternative to the big banks—all while strengthening the communities we serve. At the heart of everything we do are our core values:

• Lead with heart – We genuinely care about achieving better outcomes for our customers and communities.
• Own the action – We build trust by doing things the right way, with honesty and transparency.
• Embrace opportunity – We look ahead, focusing on our strengths and expertise to challenge the status quo.
• Thrive together – By working as one, we create the best possible future for our customers and communities

And we’re just getting started. Join a team shaping the future of trusted banking and make a real impact where it matters most.

A note to recruitment agencies: We’ve got this role covered, so no need to get in touch! As such, we are unable to accept unsolicited CVs and will not be liable for any associated fees. Thank you for your understanding!

NGM Group is committed to delivering trusted banking to enable our customers and communities to thrive. We do this by leading with heart, doing the right things in the right way, and by maintaining high standards of ethical behaviour in everything that we do. All applicants are therefore required to undergo a skills assessment, comprehensive background check, Bankruptcy Check and a National Police Check.

We are also working to reflect the vibrant communities we serve. We believe in creating an inclusive, diverse, and supportive workplace where everyone can thrive. If you require adjustments to be made during the recruitment process or would like to discuss any accessibility requirements, your Talent Acquisition Partner will be happy to engage in a confidential discussion and assist. Your unique talents and perspectives are what make us stronger.