Analyst Verification & File Quality

VERIFICATION & FILE QUALITY ANALYST

• Be a compliance crusader and accelerate our speed to market
• Initial 6-month secondment –expand your knowledge and skillset
• Opportunity for growth and specialisation
  
  

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand

Each day, you’ll go above and beyond to

• Verify files and ensure they have all require key customer and credit related documents and confirm all compliance, policy and statutory requirements are met to minimise lending risk.
• Positively contribute to optimising NAB processes to increase speed to market and our deliverables
• Ensure adherence to Standard Operation Procedures (SOPs), and Team Operating Rhythm to consistently meet customer experience expectations and outcomes
• Proactively manage risk, adhering to process and procedures, escalating events, issues or breaches as they are identified.
• Complete any other administrative duties as requires ensuring effective operation of the team function and take ownership of enquiries from colleagues
  
  

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Strong understanding of the lending process and credit policy, procedures and statutory requirements
• High attention to detail
• Resilience and adaptability to an ever-evolving industry standards
• NAB Systems knowledge included but not limited to LOIS, AOM, eBL/eCL, EF Matrix, Siebel, NUW/DDT, ControlIQ
• Willingness to learn and develop to cater for a wide array of market segments
  
  

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via [email protected] (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.