WORKFORCE PLANNING MANAGER

Workforce Planning Manager

Newcastle, Maitland & Hunter, NSW, Australia, 2295 Sydney, NSW, Australia Melbourne, VIC, Australia

Full Time Permanent

Join a values-led organisation making a real difference, where you'll lead the workforce planning function in a dynamic, high-volume, and highly regulated environment. You’ll bring together people, process, and systems to ensure we have the right resources in the right place — delivering both compliance and performance.

What You’ll Be Doing:

• Lead the development and execution of workforce plans aligned to demand, service delivery, and operational goals
• Oversee end-to-end forecasting, scheduling, and rostering across a complex 24/7 national environment
• Deliver data-driven insights into workforce utilisation, turnover, and productivity
• Optimise workforce management systems for greater accuracy, visibility, and efficiency
• Lead and coach a high-performing team of WFM professionals, fostering growth and capability
• Collaborate with key internal stakeholders to ensure alignment with organisational and compliance requirements

View the full position description HERE

Location

• Newcastle, Sydney, Melbourne.

What you’ll Bring:

• 5–7 years of experience leading workforce planning teams in a complex, regulated, or high-volume setting
• Proven ability to lead, mentor, and develop specialist teams
• Strong skills in workforce analytics and reporting
• Proficiency with tools such as Emplive, Kronos, UKG, SAP, Quinyx, or similar
• Solid understanding of relevant awards, compliance obligations, and rostering legislation
• Exceptional communication and stakeholder engagement skills

Highly Desirable:

• Experience working in a 24/7 service model within the NFP or broader health/community sector
• Confidence interpreting multiple Awards or EBA’s
• Comfort working in a fast-paced, evolving environment

Why Join Us?

• Access to salary $15k + of Salary Packaging options
• Supportive, values-based culture that puts people first
• Access to employee wellbeing programs

About the Company / Culture
We’re a purpose-driven organisation focused on service excellence and people-first values. You’ll join a collaborative, forward-thinking team committed to innovation, wellbeing, and continuous improvement.

How to Apply
Ready to take the next step in your workforce leadership career and help shape impactful services across Australia?

Apply now to lead with purpose. If you have any questions, feel free to reach out to Jason Bowring at [email protected] or call on 0408 720 280.