Event Services Team Leader - National Convention Centre

At the National Convention Centre Canberra (NCCC), we deliver truly inspiring events – from innovative gala dinners to large-scale, multi-day conferences with outstanding catering. We take pride in our dynamic, fast-paced, and professional team, and we’re now looking for a Full-time Event Services Team Leader to help us continue exceeding guest expectations.

If you're passionate about hospitality and ready to step up as a leader in a prestigious and diverse event space, we want to hear from you.

What You’ll Do

• Lead and inspire a team across event set-ups and service operations
• Ensure smooth execution of functions, adhering to event orders and client expectations
• Assist in coaching and training team members to uphold service standards
• Oversee room inspections, service quality, and event staging
• Uphold safety, health, and wellbeing protocols across all operations
  
  

What We’re Looking For

• Strong customer focus with a genuine passion for hospitality
• Excellent communication and teamwork skills
• Ability to adapt to dynamic event requirements and resolve issues on the go
• Reliability and a strong sense of responsibility
• Prior experience in leading a team is advantageous
• Full Australian working rights
• Responsible Service of Alcohol & Food Safety Certificate (or willingness to obtain)
• Familiarity with Micros and HACCP is a plus
  
  

You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:

• Paid Birthday Leave
• Hotel Perks like accommodation and Food & Beverage discounts
• Enhanced parental leave
• Proactive health days and flexible work options
• Your career journey will be supported through our lifelong development program
• IHG Career Milestone celebrations
• Transfer of entitlements as you move and grow with IHG
• Access to our discount retail platform that makes your pay go even further
  
  

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #Roomforyou.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.