Software Developer - Pega

Our client is a global organisation based in Melbourne. Due to internal movement, this role is to backfill a permanent place in the Application Support team. As a Software Developer in Pega, you will support the clients Pega applications for their customers and maintain system stability, resolving production issues, updating business rules and workflow. This is a key role to assist the team with the smooth running of a high-volume environment.

The Role

• Be a collaborative, active and positive member of the Application Support team who operates in alignment with clients’ values.
• Design, develop, and unit test high-quality software components.
• Perform troubleshooting and implement fixes for issues found, as directed.
• Analyse and resolve technical problems.
• Provide first and second-level support for software applications
• Troubleshoot and resolve application-related issues within required Service Level Agreements
• Monitor application performance and system alerts
• Document support procedures and issue resolutions
• Collaborate with clients, development and infrastructure teams
• Assist in application testing and deployment as required
• Escalate unresolved issues to appropriate teams
• Maintain knowledge base and support documentation
• Ensure that the delivered components meet the business needs and aligns with the approved architectural design and patterns.
• Apply secure coding practices and processes to ensure the solution continues to be secure and robust.
• Participate in peer-reviews of solution and component designs.
• Participate in code reviews and contribute to software process improvements.
• Perform a range of day-to-day administrative duties and assist with other duties as required.
  
  

To Apply You Will Need The Following

• Bachelor’s degree in computer engineering, computer science, engineering, or equivalent experience.
• Strong experience in enterprise software design and development with Pega PRPC.
• Strong experience with writing and debugging/troubleshootingIoT devices, embedded systems, or real-time processing systems.
• Pega CSSA certified 7.4 and above.
• Experienced in Pega integrations using REST/SOAP APIs, connectors, and external systems.
• Experience working with the Agile development methodology.
• Familiarity with databases, like PostgreSQL or Oracle.
• Excellent organisational skills and attention to detail.
• Hands-on experience with Pega PRPC, including production support and strong knowledge of case types, flows, activities, and decision rules.
• Skilled in change management and version control, including deployment pipelines, patching, and versioning within Pega environments.
• Experience in application support or IT helpdesk.
• Experience with Jira or Confluence.
• Experience in Agile/Scrum development practices.
  
  

For more information, please send your confidential resume with a cover letter to [email protected] or call on 0418 572 482 to discuss. Shortlisted will need to pass national police checks and be Australian Citizens or Permanent Residents.