Business Development Manager

Stamford Plaza Brisbane


Date: 1 week ago
City: Brisbane, Queensland
Contract type: Full time
About This Role

We are currently seeking an experienced and proactive Business Development Manager to join our high-performing Sales & Marketing team. This role is ideal for a commercially minded sales professional who thrives on building genuine client relationships, generating new business, converting leads and helping us grow our corporate, group, and leisure segments. This is a highly visible and strategic role that directly contributes to the hotel’s success.

Key Responsibilities

  • Actively identify and convert new business opportunities across corporate, group, leisure, and wholesale segments through prospecting, cold calling, networking, and industry events
  • Develop and execute tactical sales plans to meet revenue and occupancy targets for assigned markets
  • Manage and grow a portfolio of key accounts through regular engagement, tailored proposals, and strong client relationship management
  • Respond to sales enquiries promptly, prepare compelling quotations, and negotiate win-win outcomes that balance client needs and business goals
  • Host site inspections, familiarisation visits and presentations that showcase Stamford Plaza Brisbane’s premium offerings
  • Represent the hotel at trade shows, sales missions, networking functions, and industry events
  • Work collaboratively with the Revenue, Marketing, Events, and Operational teams to deliver seamless client experiences
  • Ensure accurate and up-to-date CRM management, including lead tracking, pipeline reporting, and account activity logs
  • Participate in weekly sales reporting, forecasting, RevMax Meetings, and business planning in line with Stamford’s commercial objectives
  • Support team development by mentoring junior staff and sharing insights or best practices
  • Uphold Stamford’s values in every interaction and demonstrate "The Stamford Way" — excellence, service, and integrity
  • Use in daily base all the systems that involved Corporate Segments (Cvent, Amadeus, Agency 360, Salesforce)

About You

  • Minimum 3 years’ experience in a hotel or hospitality sales role, ideally with a focus on corporate markets
  • Proven track record of achieving sales targets and building successful client relationships
  • Outstanding communication, presentation, and interpersonal skills
  • Strong organisational and time management abilities, with attention to detail
  • Commercially savvy with an understanding of revenue optimisation and market segmentation
  • Experience using CRM systems (e.g., Opera, Salesforce, Cvent, Agency 360, Amadeus, and etc)
  • A team player who brings initiative, energy, and a customer-first mindset
  • Passionate about hospitality and motivated by service excellence

What We Offer

  • A supportive and collaborative work culture
  • Competitive salary and staff benefits, including accommodation and dining discounts
  • Career development opportunities within a respected luxury hotel group
  • CBD location on the river with easy access to transport
  • Recognition and reward for high performance

#spb

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