Project & Process Improvement Analyst

Work Location - Brisbane/Melbourne/ Sydney

As a Project & Process Improvement Analyst, you will play a crucial role in supporting the successful execution of projects and driving continuous improvement initiatives across the organization. You will work closely with process owners, business leaders and cross-functional teams to ensure projects are delivered effectively and efficiently, while also identifying opportunities to streamline processes and enhance overall performance. This role requires a proactive individual who is comfortable exploring ambiguity, asking insightful questions, and effectively communicating with stakeholders at all levels.

What You’ll Do

• Act in the capacity of a project manager to support the planning, execution, and monitoring of projects, including developing timelines, building financial models, tracking progress, and managing risks.
• Independently manage smaller improvement initiatives or workstreams and research/discovery packages of work.
• Assist in the identification and documentation of existing processes, highlighting areas for potential improvement.
• Contribute to the development and implementation of process improvement initiatives
• Gather and analyse data to identify trends, root causes of inefficiencies, and opportunities for optimisation.
• Facilitate communication and collaboration among project team members, stakeholders and project sponsors.
• Diligently track meeting minutes, decisions, and action items, ensuring timely circulation and follow-up.
• Prepare clear and concise presentation packs for business leaders and project sponsors, summarising progress, findings, and recommendations.
• Comfortably present information and updates in meetings and forums with business leaders and project sponsors.
• Follow up on action items and ensure accountability for assigned responsibilities.
• Document project outcomes, lessons learned, and updated processes.
• Proactively "pull on loose threads" by investigating inconsistencies, asking clarifying questions, and seeking to understand underlying issues.
• Present findings and recommendations clearly and concisely, both verbally and in writing.
  
  

What Experience You Need

• Bachelor's degree in a relevant field (e.g., Business Administration, Engineering, Operations Management).
• 0-3 years of experience in project support and process improvement
• Demonstrated ability to work autonomously and manage time effectively.
• Strong work ethic and a commitment to delivering high-quality results.
• Excellent organisational skills and meticulous attention to detail, particularly in documentation.
• Familiarity with project management principles and methodologies.
• Exposure to continuous improvement methodologies (e.g., Lean, Six Sigma) is a plus.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to interact effectively with diverse teams.
• Demonstrated ability to take initiative, ask probing questions, and follow through on tasks.
• Proficiency in the Google Suite
  
  

What Could Set You Apart

• Highly inquisitive and not afraid to ask "why".
• Strong sense of ownership and accountability.
• Excellent interpersonal skills and the ability to build rapport.
• Detail-oriented and organised.
• A proactive and self-motivated individual
  
  

What’s in it for you?

At Equifax, we are on a mission to ensure that you have the support, resources and opportunities to Power Your Possible. Here are just a few ways we give back to our teams:

• Hybrid Work Model
• Additional Leave Allocations + Public Holiday Swaps
• Discounted Gym Memberships
• Discounted Private Health Cover (and discounted Pet Insurance if you want it!)
• Employee Stock Purchase Plan
• Career Development and Learning
• A Diverse and Inclusive Workplace and Environment
• Wellbeing Resources