Cluster Manager - Victoria
by charlotte
Date: 1 week ago
City: Sydney, New South Wales
Contract type: Full time

At by charlotte, we believe that true connections have the power to transform lives. Whether it’s the bond between loved ones, a deep connection to oneself, or the ties that inspire, these moments shape who we are. We turn meaningful moments into lasting memories and personal expressions into symbols that empower, inspire, and connect us to what matters most.
If you're passionate about creating meaningful connections and inspiring others, we’d love to have you on our team. Help us spread positivity and transform lives with every piece of jewellery we craft.
About The Role
As we expand into Victoria, this is a key leadership role responsible for driving performance, developing high-performing teams, and ensuring an exceptional customer experience is delivered consistently across your region.
You’ll play a hands-on role in coaching Store Managers, embedding operational excellence, and fostering a values-led culture that inspires your teams to achieve results and thrive. From launching new locations to refining store performance, you’ll be instrumental in shaping how we grow and show up for our people and customers in Victoria.
This role is perfect for someone who thrives in a fast-paced retail environment, looking for their next step in their journey or change of scenery, is energised by leading others, and is excited about the opportunity to make a real impact in a business that’s going places.
PERKS
At By Charlotte, we cherish our team, fostering an environment where work, creativity, and fun coexist.
You are a person who thrives on meaningful connections and personal growth. Whether it's fostering deep relationships or embracing your own journey of transformation, you understand the importance of empowering others and celebrating their potential. You approach each day with positivity and resilience, always ready to inspire and uplift those around you.
If you resonate with these values, we’d love to hear from you!
We are passionate about providing equal opportunities in the workplace and are committed to creating and maintaining a culture of collaboration, respect and inclusivity. Due to the high number of applications, by charlotte will contact shortlisted candidates only if their application has been successful.
If you're passionate about creating meaningful connections and inspiring others, we’d love to have you on our team. Help us spread positivity and transform lives with every piece of jewellery we craft.
About The Role
As we expand into Victoria, this is a key leadership role responsible for driving performance, developing high-performing teams, and ensuring an exceptional customer experience is delivered consistently across your region.
You’ll play a hands-on role in coaching Store Managers, embedding operational excellence, and fostering a values-led culture that inspires your teams to achieve results and thrive. From launching new locations to refining store performance, you’ll be instrumental in shaping how we grow and show up for our people and customers in Victoria.
This role is perfect for someone who thrives in a fast-paced retail environment, looking for their next step in their journey or change of scenery, is energised by leading others, and is excited about the opportunity to make a real impact in a business that’s going places.
PERKS
At By Charlotte, we cherish our team, fostering an environment where work, creativity, and fun coexist.
- Exclusive Product Discounts: Enjoy generous discounts on our beautiful collections, so you can indulge in the pieces that inspire you most.
- Learning & development opportunities: All retail team members get to enhance their service skills and knowledge through online and in person training sessions from an external provider.
- Team Bonding & Experiences: Participate in unique team events and experiences throughout the year, strengthening connections and creating lasting memories with our team.
- Competitive Commission Structure: Benefit from a rewarding retail commission scheme that recognises and rewards your hard work.
- Collaborative & Passionate Environment: Join a dynamic, passionate team in a fast-growing business, where creativity, collaboration, and innovation thrive.
- Birthday Leave: Enjoy a day off to celebrate you, because we believe in celebrating the moments that matter most.
You are a person who thrives on meaningful connections and personal growth. Whether it's fostering deep relationships or embracing your own journey of transformation, you understand the importance of empowering others and celebrating their potential. You approach each day with positivity and resilience, always ready to inspire and uplift those around you.
If you resonate with these values, we’d love to hear from you!
We are passionate about providing equal opportunities in the workplace and are committed to creating and maintaining a culture of collaboration, respect and inclusivity. Due to the high number of applications, by charlotte will contact shortlisted candidates only if their application has been successful.
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