Client Services Advisor
Louis Vuitton
Date: 1 week ago
City: Sydney, New South Wales
Contract type: Full time
About The Job
Our Client Services team are a part of our digital store solution, responding to inbound customer service and sales enquiries via phone and various online channels from our valued Clients.
As Client Services Sales Advisor, you will be responsible for providing exceptional client experiences, through showcasing unparalleled product knowledge and playing a key role in storytelling our iconic brand through our digital channels. You will dare to discover your clients and their every need, guiding them across the Louis Vuitton product universe.
You will establish yourself as an elevated and trusted personal advisor; proposing pieces from our latest collections to your clients, and providing solutions that enrich their experience through our online store environment.
Job responsibilities
Our Client Services team are a part of our digital store solution, responding to inbound customer service and sales enquiries via phone and various online channels from our valued Clients.
As Client Services Sales Advisor, you will be responsible for providing exceptional client experiences, through showcasing unparalleled product knowledge and playing a key role in storytelling our iconic brand through our digital channels. You will dare to discover your clients and their every need, guiding them across the Louis Vuitton product universe.
You will establish yourself as an elevated and trusted personal advisor; proposing pieces from our latest collections to your clients, and providing solutions that enrich their experience through our online store environment.
Job responsibilities
- Provide excellent customer service to all clients across all of our available channels
- Demonstrate in-depth product knowledge to assist and provide solutions to clients with their purchases
- Contribute to a positive team dynamic and a luxurious online store environment
- Previous experience in a customer service, hospitality or retail role
- Strong communication and interpersonal skills to engage with diverse clientele
- A passion for the luxury retail industry and an understanding of the Louis Vuitton Brand
- Flexibility to work a variety of shifts, including weekends and public holidays
- A professional, approachable and friendly attitude
- Entrepreneurial spirit and the drive and self-motivation to succeed
- A team player and thrives from working within a team environment
- Competitive Remuneration packages
- Generous benefits and incentives
- Opportunities for career development and advancement within the Louis Vuitton brand globally
- A supportive team environment and excellent training to develop your skills
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