IT Business Analyst

Flex Your Data-Driven Skills

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, New Zealand, and Noumea, we bring big brands to life in airports and travel hubs. Our dynamic team of 2,000+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

We are looking for an experienced IT Business Analyst to jump on board in a full-time, permanent position based in our Sydney Support Office.

The successful candidate will play a key role in proactively assessing, developing and implementing solutions across multiple core business systems to meet current and future business needs.

What You’ll Do:

Conduct research and engage with key stakeholders to understand business needs, processes, user stories, and other required documentation.

Create business requirements documents, change requests, and business cases to support business needs.

Ensure systems, solutions, and processes conform to all regulatory and business policy requirements.

Manage the development life cycle by collaborating with developers, stakeholders, and business users for UAT and production go-live.

Oversee the delivery, operations, and support for all common business systems.

To thrive in this position, you'll need:

Previous exposure to retail highly regarded

Exposure to ERP applications (Microsoft Business Central and SAP exposure preferable)

Excellent communication, stakeholder management, and negotiation skills

Experience identifying, gathering, and documenting business requirements

Experience assessing options for process improvement

Ability to liaise between various business departments and groups

Ability to manage multiple priorities in a fast-paced environment

Ability to develop business process maps

Experience in end-to-end systems testing

Ability to lead and manage detailed analysis work independently

Perks & Benefits:

Hybrid Working - Enjoy the flexibility of 2 days working from home and 3 days in the office.

Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages

Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network

Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements

Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus

Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

Ready to make an impact with data-driven insights? APPLY NOW and turn insights into action at LagardèreAWPL!