Technical Business Analyst

Technical Business Analyst(s) | 12 Month Fixed Term Contract

• Push the boundaries; challenge the status quo, be prepared to test and learn
• Newcastle-based | Hybrid WFH 2–3 days
• Exciting role, no two days will be the same

About the role

As a Technical Business Analyst in our Technology division, you'll work closely with cross functional teams to deliver initiatives across Core Banking, Lending, Integration, and Data products.

You’ll play a critical role in translating business needs into technical solutions, bridging the gap between strategy and execution. From discovery to delivery, your insight will help ensure we build what really matters—efficient, scalable, and valuable solutions.

In addition to core BA responsibilities, this role requires strong experience in cloud-based solution design, migration, and integration—particularly within Microsoft Azure. You’ll help shape scalable, secure, and modern applications as we continue to evolve our technology landscape.

Key responsibilities

• Collaborate with stakeholders to uncover, analyse and document requirements, ensuring alignment between business needs and technology solutions.
• Contribute to cloud migration planning and execution, including cloud-first application design, application re-architecture, and integration design for cloud-based data and application services.
• Translate requirements into Epics, User Stories, Acceptance Criteria, process flows, and supporting documentation.
• Facilitate workshops, design discussions and sprint ceremonies to support delivery teams throughout the solution lifecycle.
• Evaluate and model current and future state systems and processes to drive continuous improvement.
• Provide support during testing activities, including BA, system integration, and user acceptance testing.
• Monitor solution performance and metrics to assess business value and success.
• Proactively identify and address issues, risks, and opportunities during project delivery.

What we’re looking for

A keen and experienced hands-on technical business analyst with a mix of technical talent and collaboration skills. Additionally, you will have: -

• Experience with agile development technologies, methodologies and practices.
• Demonstrated experience contributing to cloud migration initiatives, including cloud-first application design, application re-architecture, and integration design for cloud-based data and application services.
• Familiarity with modern cloud platforms, services, and DevOps methodologies, with the ability to support the design and delivery of scalable, secure, and maintainable cloud solutions.
• An innovative, analytical solutions focused problem-solver with a high attention to detail.
• Ideally experience in a Technical BA role in the Financial Sector
• Technical proficient across all stages of the SDLC including Estimation, Application Deployment Platforms, Documentation (Spec, Use Case Diagrams, User Stories), Release Management and Testing.
• Ability to build strong collaborative relationships with stakeholders.
• Proven experience translating technical and business requirements into deliverables.
• Proficiency in SQL and working with structured/unstructured data.
• Confident in the Jira, Confluence, Git Hub and/or similar tools.

Why join us?

Beyond the expected perks that we’re proud to offer like fitness passports, corporate health insurance, and paid parental leave, we go the extra mile to offer benefits that truly enhance your work-life balance, career growth, and sense of belonging.

• Boredom? Never heard of it. We’re all about challenging, stimulating work that sparks innovation, fuels passion, and keeps you inspired every day.
• We’re all about bringing people together - whether it’s through open conversations, a culture of respect, or just having a laugh in a truly inclusive workplace.
• Learning never stops here. Whether it’s LinkedIn Learning, formal training, career coaching, study leave, or even a great podcast rec, we support every kind of growth—professional and personal.

About us

As one of Australia’s largest customer-owned banks, we’re a driving force in customer owned banking, operating under the trusted brands Greater Bank and Newcastle Permanent. With over 200 years of combined experience, we’ve helped hundreds of thousands of Australians achieve home ownership and providing a genuine alternative to the big banks—all while strengthening the communities we serve.

And we’re just getting started. Join a team shaping the future of trusted banking and make a real impact where it matters most.

A note to recruitment agencies: We’ve got this role covered, so no need to get in touch! As such, we are unable toaccept unsolicited CVs and will not be liable for any associated fees. Thank you for your understanding!

NGM Group is committed to delivering trusted banking to enable our customers and communities to thrive. We do this by leading with heart, doing the right things in the right way, and by maintaining high standards of ethical behaviour in everything that we do. All applicants are therefore required to undergo a skills assessment, comprehensive background check, Bankruptcy Check and a National Police Check.

We are also working to reflect the vibrant communities we serve. We believe in creating an inclusive, diverse, and supportive workplace where everyone can thrive. If you require adjustments to be made during the recruitment process or would like to discuss any accessibility requirements, your Talent Acquisition Partner will be happy to engage in a confidential discussion and assist. Your unique talents and perspectives are what make us stronger.