Change Analyst

An exciting opportunity exists for a Senior Change and Communications Analyst to play a key role in a high-impact finance transformation project within a major Queensland Government shared services provider.

This role will support a large-scale modernisation program, as the organisation transitions from SAP ECC6 to SAP S/4HANA Public Cloud using a Greenfield approach. The program aims to modernise finance services, focusing on standardisation, self-service delivery, and process improvement across 21 client agencies.

Key Responsibilities

As The Senior Change And Communications Analyst, You Will

• Coordinate and deliver change management activities across the full project lifecycle, including impact assessments, readiness plans, and stakeholder engagement.
• Develop and manage core change artefacts including change impact assessments, training plans, communication strategies, and transition activities.
• Draft and deliver a range of communication materials to internal and external stakeholders, keeping all parties informed and aligned with project goals.
• Represent the project in high-level discussions with clients, stakeholders, and leadership groups, supporting collaboration and ensuring transparency.
• Lead the creation of content for presentations, documentation, and training to support end-user adoption and sustained change.
• Partner with the wider change team to support benefit realisation, user readiness, and ongoing engagement in a complex, multi-stakeholder environment.
• Support a team-based, collaborative, and outcomes-focused culture through knowledge sharing and mentorship.
  
  

About You

To be successful in this role, you will have:

• Proven experience delivering change and communications activities within large, complex programs-ideally involving digital or ERP transformations.
• Strong capability in planning, conceptual thinking, issue resolution, and delivering results within tight timeframes.
• Demonstrated ability to influence and build rapport with senior stakeholders, drive engagement, and manage resistance.
• Experience in preparing and evaluating change strategies, artefacts, and tools in a structured project environment.
• Excellent verbal and written communication skills, with the ability to craft targeted messages for diverse stakeholder groups.
• Strong collaboration skills and a consultative, team-oriented working style.
• Familiarity with Queensland Government change frameworks or SAP implementations (highly desirable but not essential).
  
  

To be considered please click apply now, or contract David Reynolds on 07 3221 3333.