Senior Product Owner - Marketing Technology Integration

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.



Your Team


The Digital and Customer Experience team is part of CFS's Customer Office which is accountable for enabling our customer engagement and digital platforms to provide relevant personalised omni-channel communications to our customers. Our team is dedicated to creating innovative and personalized website experiences across www.cfs.com.au and other key digital assets, ensuring that every interaction is seamless, impactful, and memorable


The Senior Product Owner - Marketing Technology Integration will be responsible for the end-to-end integration of data and technology across Adobe marketing automation platforms, including Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), and Customer Journey Analytics (CJA). This role will ensure seamless orchestration of customer journeys, real-time data ingestion, and personalisation on a scale across digital channels.

This is a 12-month max term contract role.


Your Responsibilities

• Own the product delivery and roadmap for Adobe-based customer data platform and connectivity.
  
• Lead the integration of enterprise data platforms with Adobe Experience Cloud tools (AEP, AJO, CJA).
  
• Design and implement scalable data pipelines and APIs to support real-time customer profiles and omnichannel engagement.
  
• Collaborate with IT and data engineering teams to ensure secure, compliant, and performant data flows.
  
• Lead the integration of new channels and experiences for customer engagement.
  
• Enable automated, trigger-based campaigns through Adobe Journey Optimizer and other tools.
  
• Support campaign teams with technical configurations, data segmentation, and personalisation capability for teams to consume.

Your Capability and Experience

• Extensive expertise in marketing technology, with practical experience in Adobe Experience Cloud (AEP, AJO, CJA, CDP).
  
• Profound understanding of data integration, API frameworks, and customer data platforms.
  
• Proven experience in campaign orchestration, personalization, and omnichannel delivery.
  
• Knowledgeable in data governance, privacy, and security standards.
  
• Exceptional stakeholder management and cross-functional collaboration abilities.
  
• Strong project management skills with the capability to lead, develop, and provide clear direction, prioritization, and planning.

What to Expect

At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to:

• Access to CFS Employer Super, which offers an expansive investment menu and flexible insurance solutions
  
• Support with financial services, including discounts on home loans and daily bank accounts through our partnership with a leading financial institution
  
• Access to 24/7 confidential support covering safety, medical and mental health services
  
• Exclusive discounts on retail, travel and entertainment
  
• Additional leave day to celebrate your birthday

CFS Culture



At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential.



Apply today and join us in helping Australians to achieve their financial freedom.



Please note, CFS requires all candidates to have full work rights in Australia.



Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate's employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.

This role is based on Gadigal Land (Sydney).