Service Area Manager
APM
Date: 1 week ago
City: Melbourne, Victoria
Contract type: Full time
As the Service Area Manager, you will lead our Aged Care Assessment team across Melbourne. This role is responsible for the overall leadership, performance and day-to-day operations of the team to ensure we provide high-quality assessments in partnership with older Australians.
Key Responsibilities
At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.
Key Responsibilities
- People and team management: Manage, mentor and inspire your team to ensure an optimal client experience is provided by a strong, connected team.
- Operational Performance: Implement strategies to ensure your team are highly engaged, committed to achieving the best outcomes for clients and exceed contractual requirements.
- Service Delivery: Ensure consistent high-quality services are provided to older adults and their families/carers.
- Relationship and Stakeholder management: Collaborate with internal and external stakeholders to build strong relationships and a united purpose.
- Grow your career with us across APM
- Variety in your role as well as flexible working arrangements
- Benefit from our additional leave purchase option.
- Discounted gym and health insurance
- Novated car leasing
- Take advantage of numerous discounts and offers through our reward and recognition platform.
- Minimum of 3 years’ experience in a leadership role within Aged Care
- Proven success in managing, leading and developing teams to reach their full potential
- Deep understanding of the needs and issues facing older people and their families/carers
- Strong business acumen and commercial awareness
- Extensive knowledge and understanding of Commonwealth policy and funding arrangements
At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.
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