APS6 Case Management

• 12-month labour hire contract with Federal Government Department.
• Brisbane CBD based, work from home options available.
• High possibility of contract extensions and securing ongoing employment.
• Contractor benefits through Talent, join the family today!
  
  

About The Company

Our client is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. This role will see you join an organisation that values a positive contemporary attitude to disability.

About The Role

Reporting to the EL1 Case Management Team Leader, you will be responsible for the below activities:

• Undertaking end to end case management activities.
• Resolving matters through case management of applications in relation to reviewable decisions.
• Obtaining necessary information and advice to effectively resolve application matters.
• Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
• Attending Case Conferences, Conciliations, and Hearings.
• Preparing documents detailing resolution options and outcomes at Case Management meetings.
• Preparing and maintaining electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the case management process.
  
  

What’s in it for you?

• Competitive hourly rate, aligned with APS6 banding.
• Flexible working arrangements on offer.
• Contractor benefits through Talent, join the family today!
• Tailored support throughout the whole process and beyond by your experienced Recruitment Partner.
  
  

Skills And Experience Required

We strongly encourage your application if you have demonstrated the below skills and capabilities:

• Ability to think critically and make informed decision in an efficient manner.
• Previous end-to-end case management experience, preferably handling clients of a vulnerable nature.
• Exceptional communication, negotiation, and interpersonal skills
• Ability to manage client expectations and resolve concerns effectively and promptly
• Passionate about working within the disability sector and positively improving the lives of individuals and their families.
• As part of the eligibility and suitability requirement, only Australian Citizens need to apply
• Willingness to undertake pre-employment checks, including National Criminal History Check upon successful appointment
  
  

How To Apply

If this sounds like you express your interest and suitability via the ‘Apply Now’ function.

If you would like more information about this role, or wish to have a confidential discussion about your career aspirations, please contact Steph Rose (07) 3031 4500 or [email protected] // Emma Hansen (07) 3031 4517 or [email protected] today.

We look forward to hearing from you

Applications close Friday, 6th June.