Chief Commercial Officer (CCO)

Shape the Future of IT Managed Services: Drive Growth and Transform a Respected Australian Powerhouse.

Experteq, a proudly Australian-owned IT Managed Services Provider with over 30 years of success, is at an exciting inflection point. With our former CCO recently elevated to CEO, we are seeking a dynamic and visionary Chief Commercial Officer (CCO) to lead our next phase of ambitious growth and strategic evolution. This is a rare opportunity to inherit a strong foundation and propel a well-established business into new markets and enhanced capabilities.

Reporting directly to our newly appointed CEO, you will be instrumental in defining and executing our commercial strategy, with a broad span of control across client engagement, business development, marketing, and product positioning. Your mandate will be clear: expand our market presence, strengthen our value proposition, maximise client lifetime value, and enhance the Experteq client experience across our core and growth sectors.

The Opportunity

• Strategic Leadership: Drive top-line growth by integrating and optimising sales, marketing, client success, and engagement strategies across Experteq's diverse client portfolio.
• Market Expansion: Build on our deep heritage in highly regulated industries including banking, finance, corporate, and government sectors and lead our expansion into new, high-potential markets.
• Client-Centric Growth: Champion a framework that deepens relationships, improves retention, and expands our share of wallet, particularly with our unique client relationships, including mutual banks who are also shareholders.
• Transformative Impact: Join a newly shaped, highly collaborative, agile, and entrepreneurial Executive Leadership Team, bringing fresh perspectives and an appetite for innovation. Your contributions will have immediate and visible impact.
• Onshore Advantage: Leverage Experteq's fully onshore delivery model to ensure close client and team collaboration, providing direct visibility of your impact on key outcomes.

Who You Are

You are a proven commercial leader with significant experience in IT services, managed services, or similar regulated industries. You possess:

• A strong track record in sales leadership, client retention, and market expansion across enterprise and mid-market segments.
• Deep understanding of the Australian regulatory landscape across banking, finance, and government.
• The ability to lead cross-functional commercial teams (sales, marketing, client success, partnerships) with a strategic mindset and strong commercial acumen.
• Exceptional communication skills, able to act as a key spokesperson for Experteq in the market.
• A collaborative, values-led approach, focused on accountability and driving high performance.

If you are a strategic commercial leader ready to make a significant impact in a thriving Australian business, we invite you to explore this exceptional opportunity.

Why You Will Love Working Here

Meaningful Flexibility: Hybrid work model with 2 days in the office and 3 days remote, plus flexible hours.

Centrally Located: Sydney CBD office just half a block from the QVB.

Tech Perks: High-performance laptop and monthly mobile phone allowance.

Discounts: Staff discounts across finance, health, real estate, and retail.

Social Connections: Regular team lunches, learning events, and celebrations.

Employee Support: Study leave, mental health support, EAP access, and flu shots.

Leave Benefits: 12 weeks of parental leave and a day off for your birthday.

Career Advancement: Tailored career progression plans and diverse project opportunities.

Awards & Recognition: Service awards, achievement celebrations, and referral bonuses.

Diversity and Inclusion: We embrace diversity and inclusion that benefits everyone. We are proud to be an equal-opportunity employer that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.

Note to Recruitment Agencies: Unsolicited resumes or profiles sent to any employee will not be accepted.