Scrum Master

VicRoads Registration and Licensing Services (RLS) has undergone a major organisational transformation and now, as a corporate entity, is creating a stronger business model to deliver VicRoads' long-term strategy.

The outcome of this corporate transformation is greater investment in our people, systems and technologies which will not only deliver greater capability internally but enable the delivery of new digital products and services to enhance the experience for our customers, our partners, and the Victorian community.

You have an amazing opportunity to make a truly significant impact on our team, the wider business as well as our stakeholders during this exciting period of growth for the company.

• Annual Salary Range: Up to $158,000 + Super
• Employment Type: Ongoing - Full-Time
• Usual Work Location: QV 180 Lonsdale Street CBD/ Work from home

Are you passionate about creating products and experiences that not only meet user needs but also captivate their hearts and minds? Are you excited about the challenge of balancing customer desirability with business viability, technology feasibility and broader business strategy to deliver exceptional experiences? If so, we have an incredible opportunity for you!

We are seeking a talented and driven individual to join our dynamic Technology Operations team. As a team member, you will play a pivotal role in working with our business and helping to support and provide engineering services to the digital platform. You will work alongside a group of passionate professionals who are dedicated to delivering innovative solutions that exceed customer expectations.

Your team is part of the Technology division, a team that are truly collaborative and passionate, and work closely together to deliver outcomes that positively transform the way our customers use our services.

About the Opportunity

The Scrum Master will ensure the successful delivery of a product or service by guiding cross-functional delivery teams to follow Scrum practices and principles. Reporting to the Manager Agile Practice, this role will empower team members, remove obstacles, and foster a collaborative environment to enhance productivity and quality. Additionally, the Scrum Master facilitates Agile ceremonies and promotes effective communication to ensure alignment with the organisational goals and objectives.

• Practice Delivery: Lead Agile ceremonies to drive team alignment and delivery, ensuring adherence to Scrum principles; manage project scope, dependencies, and resourcing to meet business objectives; and support squads in refining the product backlog and breaking down user stories into actionable tasks.
• Leadership: Foster a collaborative, high-performing team culture by mentoring and coaching cross-functional digital delivery teams across various Agile frameworks, including Scrum, Kanban, Lean, SAFe, and hybrid models.
• Stakeholder Engagement: Collaborate with Product Owners, Project Managers, and stakeholders to ensure alignment with business goals, while working closely with Release Management and Operations teams to plan, execute, and monitor successful deployments.
• Governance and Quality: Drive continuous improvement by identifying opportunities to enhance Agile practices, while tracking Sprint and Product goals, addressing bottlenecks, and implementing solutions to optimize delivery and ensure project success.

About you

You are an experienced and certified Scrum Master or Delivery Lead with over 5 years of success leading and motivating Agile teams in the digital space. With a Bachelor's degree in Computer Science, Software Engineering, or a related field, you bring deep knowledge of Agile delivery methodologies-including Scrum, Kanban, hybrid, and even traditional waterfall approaches. Your strong grasp of the software development lifecycle, coupled with hands-on expertise in tools like Jira and Confluence, enables you to drive efficient, transparent delivery processes.

You're a natural collaborator with excellent communication and problem-solving skills, and you embody a true Agile mindset. You're also committed to upholding data privacy, security, and ethical practices, playing an active role in promoting integrity and helping mitigate risks across your projects.

Culture:

To attract, retain and develop talented people, we provide genuine flexibility, a culture that supports people to be their best and on top of that - great opportunities for career development. We embrace diversity and inclusion and are proud our workforce reflects the community we serve.

What we offer:

• Competitive salary and benefits
• Supportive, diverse, and inclusive work environment
• Opportunities for professional and personal development
• Flexible working arrangements and family friendly practices

How to Apply

Please submit your application via the "Apply" button. Applications should include a resume and a brief covering letter.

For a copy of the Position Description please email [email protected]

Unfortunately, applications cannot be accepted via this email.

Please note: Failure to comply with this condition of employment will impact your eligibility for employment in this position with Vic Roads. VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence.