Junior Product Owner

Who are we?

ORDE is a rapidly growing non-bank residential and commercial mortgage lending business committed to elevating Australian specialist lending standards. We provide comprehensive product solutions and deliver leading service levels, leveraging digital capabilities and deep industry experience.

We are passionate (and a bit obsessed…) about being disruptive and pushing hard to improve the experience and results for mortgage brokers. Our purpose “Built for Brokers” is clear and simple and define our entire strategy (delivering better experiences, more value and opportunity, anticipating more needs and communicating more solutions, for brokers and their customers).

What are we looking for?

ORDE was purpose built to lift specialist lending standards through technology. We are looking for a Junior Product Owner to continue ORDE’s journey to use technology to redefine the experience for brokers, borrowers and ORDE staff by unlocking improvements, efficiency and solutions where they matter most: our broker and borrower customers.

As a Junior Product Owner, you will play a key role in designing and developing our Salesforce digital Platform throughout ORDE Financial, working directly with the Product Owner, peer Junior Product Owners, Developers, Testers and our technology delivery partners who will assist with providing technical support, guidance, and development across the project lifecycle.

Your Key Responsibilities Will Include

• Identifying opportunities to enhance the experience for brokers, customers and staff using agile methodologies, root cause analysis and design thinking tools.
• Building commercial cases for investments and metrics to track the performance of identified investments.
• Input into the backlog prioritisation for delivery of the initiatives that will deliver the highest business value to ORDE Financial
• Gathering requirements and refining solution designs by using design thinking techniques, observation, workshops, and interviews to develop user stories for delivery.
• Working with business subject matter experts and developers to develop innovative and commercial solutions including technology, process, and risk controls.
• Documenting processes including delivered risks and the solution design in conjunction with your key stakeholders. Building operational and risk controls to ensure key risks are documented, impacts mitigated, and residual risks accepted by stakeholders.
• Development and documentation of testing requirements for your initiatives, executing test scripts and defect management with partners; planning and facilitation of user acceptance testing from business subject matter experts.
• Developing training and communication material and executing training to support user in transition to new technology, processes and policies.
• Monitoring and tracking of benefits of all delivered solutions to evaluate success and inform future enhancements.
  
  

About You

• 3+ years project or technology delivery experience preferably in Financial Services OR 3+ years in specialist lending credit assessment or Loan Servicing
• Worked in agile delivery methods and experienced in writing user stories, test scripts and risk assessments.
• Can demonstrate ability to solve complex business and technical issues.
• Familiar with using agile & project management tools such as Atlassian JIRA and Confluence, Collaboration tools such as Lucid and Data management using Microsoft Excel and AI tools
• Experience with Salesforce CRM technologies preferred.
• Customer focused, passionate about creating amazing experiences for our customers, brokers, and staff.
• Strong interpersonal skills, able to work collaboratively with team members and senior stakeholders and be proactive in a complex environment.
• Articulate with excellent verbal and written communication skills.
• Ability to maintain a high level of attention to detail while embracing our fix forward technical delivery approach.
• The ability to be organised, to prioritise and to meet deadlines.
• Ability to align with ORDE’s high performance culture and make a positive impact on our operations, people, and culture.
  
  

Why would you choose us?

• We are a fast-growing successful company.
• We think it’s exciting to be part of a team which is building something which will make a difference.
• We are focused, disruptive, think outside of the box and will encourage you to try new things.
• We really care about our people and want them to have the best experience of their career.
• We guarantee fun, a challenge, learning and growth!
• We embrace being challenged through diversity of thoughts.
• We have a highly collaborative culture and provide an inclusive, enjoyable office experience for all staff.
• We are Melbourne based and think being in the office all together is important, and we think working from home is too: 3 days in the office (Mon-Tues-Thurs), 2 days at home.
• We remunerate well and reward high performance.
• We invest in your skills and will support you in achieving your Salesforce administrator certification.
• Why would we choose you?
• You are passionate, committed to make an impact and have demonstrated measurable results in continuous improvement and finding solutions to complex problems.
• You understand or are interested in the lending and broker / borrower world and have a strong network.
• You are energetic, great in building relationship and trust with internal and external stakeholders.
• You have amazing written and verbal communication styles.
• You are resilient, comfortable with prioritising many important priorities.
• You are hands on and don’t need a big team to get things done and deliver strong results.
• You are adaptable, creative and will think outside of the box
  
  

Join Us

• We are dedicated to investing in our team, offering competitive remuneration benefits, and fostering a high-quality employment culture that values your ability to deliver and contribute.
• Our team members are driven by the pursuit of a challenging and successful career in an outstanding business with a passionate, high-performance team culture.
• If this resonates with you, please submit your application below. Privacy and confidentiality can be assured