Customer Service Representative
Randstad Australia
Date: 1 week ago
City: Baulkham Hills, New South Wales
Contract type: Full time
Your New Company
This global organisation specialises in diabetes care, developing innovative medical devices and digital health solutions to support people living with diabetes. With a mission to improve daily life and long-term outcomes, the company combines cutting-edge technology with compassionate customer support to empower individuals in managing their health.
Your Main Responsibilities
To apply please email your resume to [email protected].
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
This global organisation specialises in diabetes care, developing innovative medical devices and digital health solutions to support people living with diabetes. With a mission to improve daily life and long-term outcomes, the company combines cutting-edge technology with compassionate customer support to empower individuals in managing their health.
Your Main Responsibilities
- Respond to customer queries via phone, email, web chat, and social media
- Troubleshoot medical device and software issues with accuracy and care
- Guide new users through product activation and app setup
- Maintain product knowledge to provide accurate and helpful support
- Immediate start
- Hybrid work model
- Competitive salary
- Generous quarterly bonus
- Join an established business offering career progression
- Join a successful team with a common goal to provide excellent service
- Articulate written and verbal communication
- Ability to provide excellent customer service
- Enjoys contributing to a tight, collaborative team dynamic
- Available to work Monday - Friday (10am - 2pm)
- Previous experience in the Medical industry is desired but not essential
To apply please email your resume to [email protected].
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.