Network Analyst II (Cisco)
FIS
Date: 2 weeks ago
City: Sydney, New South Wales
Contract type: Full time
Position Type
Full time
Type Of Hire
Experienced (relevant combo of work and education)
Education Desired
Bachelor of Information Technology
Travel Percentage
5 - 10%
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question~ Are you FIS?
About The Role
As a Network Analyst, you’ll work with large, complex network systems and help maintain the infrastructure that’s critical to the world of global fintech. This will involve upgrading systems and software and deploying network devices such as routers, switches, load balancers and firewalls. You are the end-to-end owner of network infrastructure. You design and manage network security frameworks to support all hosted environments. You own information security and network reliability and they are at the core of your thought processes.
What You Will Be Doing
At FIS, we are as committed to growing our employees’ careers as our own business. We offer~
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Full time
Type Of Hire
Experienced (relevant combo of work and education)
Education Desired
Bachelor of Information Technology
Travel Percentage
5 - 10%
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question~ Are you FIS?
About The Role
As a Network Analyst, you’ll work with large, complex network systems and help maintain the infrastructure that’s critical to the world of global fintech. This will involve upgrading systems and software and deploying network devices such as routers, switches, load balancers and firewalls. You are the end-to-end owner of network infrastructure. You design and manage network security frameworks to support all hosted environments. You own information security and network reliability and they are at the core of your thought processes.
What You Will Be Doing
- Performs device configurations, internal operating system upgrades and software upgrades and deploys network devices including routers, switches, load balancers and firewalls
- Follows documented network services processes and procedures – identifies gaps in processes or documentation and suggests improvements
- Monitors, responds and provides resolution for all network problem and incident tickets
- Utilizing case management system (CMS), documents status updates and problem resolutions
- Performs customer service duties and responds to customer requests as defined by management
- Responds to customer requests as defined by management completing assignments in a timely manner with an acceptable level of quality
- Troubleshoots network problems and recommends corrective procedures; assists with troubleshooting circuit equipment and all other network issues
- Prepares activity reports as requested by management
- Identifies opportunities to improve workflow and creates supporting documentation for review by peers and management
- Maintains network services documentation related to work area
- Completes network change requests in accordance with service level agreements
- Maintains network lab and equipment inventory
- Other related duties assigned as needed
- Knowledge of network technologies, e.g., routers, switches, load balancers, firewalls, network and routing protocols, DNS
- Experience implementing changes in Network Devices such as Cisco, Palo Alto or Juniper, Infoblox is a plus
- CCNA or JNCIA Certification or this level of Networking knowledge is a plus
- Ability to understand and apply technical concepts
- Team skills, including the ability to establish and maintain effective working relationships
- Flexibility, versatility, dependability
- Experience and proficiency with MS Office, Word, Excel, Outlook, Service NOW
At FIS, we are as committed to growing our employees’ careers as our own business. We offer~
- Opportunities to innovate in fintech
- Inclusive and diverse team atmosphere
- Professional and personal development
- Resources to contribute to your community
- Competitive salary and benefits
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
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