Customer Administration Officer - Part Time Prahran, VIC

Are you ready for a career with more meaning?

At Royal Freemasons, you can be the one to make a positive impact in the lives of older people every day. Experience the rewards of making a difference in someone’s life by showing them compassion and care.

What’s in it for you?

• Tax-free salary packaging to increase your income
• Dining and Accommodation benefits with Access pay
• A rewarding role, where you do make the difference.
• Lead non-for-profit Aged Care Provider
  
  

Roster

Week 1: Monday, Tuesday, Wednesday 0900-1700

Week 2: Monday, Tuesday, Wednesday 0900-1700

Key Requirements

• First point of contact for customers, greet and assist visitors
• Demonstrate a customer focus to both internal and external customers.
• Ensure employee, resident, prospective resident, and family confidentiality.
• Ensure the correct storage and archiving of records
• Answer all incoming calls, responding to inquiries as necessary
• Assistance with rostering staff using TimeTarget software
• Recruitment and HR administration assistance
  
  

Skills And Experience

• Demonstrated experience in providing excellent customer service
• High level of computer literacy with aged care software and MS Office
• Excellent communication, problem identification and resolution skills
• Demonstrates enthusiasm, energy, inquisitiveness, initiative and innovative thinking
• Has a warm uplifting personality that can communicate and relate to older people
• Excellent personal presentation
• Minimum 3 years experience in similar role
  
  

Benefits

• Flexible working arrangements
• Salary sacrifice of up to $15,900 (tax-free) to increase your take-home income
• Further learning and career development opportunities
• Paid study leave
• Find out more benefits on ourwebsite
  
  

As part of your application you will be asked to complete pre-employment checks.

NDIS Worker Screening Check (includes Australian Federal Police Check)

Royal Freemasons is a NDIS approved provider. As part of the NDIS scheme, employees, contractors, labour hire and volunteers must have a completed NDIS check.

Mandatory VaccinesAll aged care workers are encouraged to be vaccinated against Covid-19 (3 vaccines) and Flu-Vaccine, all successful applicants will be required to provide proof of Covid-19 vaccination prior to commencement.

Recruitment Agencies are requested to kindly NOT contact us

Royal Freemasons are committed to providing and maintaining a workplace that is safe and without risks to health. This includes a smoke free workplace, covid-19 and influenza vaccine program.