Sales Operations Lead

QANTM Intellectual Property Pty Ltd (QANTM) is the owner of leading intellectual property (IP) businesses operating in Australia, New Zealand, Singapore, Malaysia and Hong Kong under the following key brands Davies Collison Cave Group, FPA Patent Attorneys and Sortify. With approximately 400 employees across its businesses, the QANTM group of businesses have a strong track record in providing IP services to a broad range of Australian and international clients, ranging from start-up technology businesses to Fortune 500 multinationals, public research institutions and universities.

To spearhead this growth, QANTM has created a new role as Sales Operations Lead based in Melbourne, reporting to the Chief Change Officer.

About the role

The Sales Operations Lead will be responsible for overseeing and optimising the sales processes and operations across Australia, APAC and globally. This role performs a crucial function: managing sales data and sales reporting, enabling revenue growth, and driving operational excellence across the BD and sales teams.

Key responsibilities include

• Coordinating the sales operating rhythm: Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics.
• Creating and maintaining sales reports, dashboards, and analytics to provide insights into sales forecasting, performance and trends, and provide recommendations for improvement.
• Being our go-to CRM expert for our BD team and a key player in shaping and delivering the future of our CRM capabilities. Contribute to the design, build and test of the CRM solution.
• Working closely with business development, marketing, and finance leads, ensuring strong collaboration; fostering a community of knowledge sharing across these teams to ensure efficient sales operations and data-driven decision making.

About you

• Minimum of 2+ years' experience in sales operations or a related field.
• Have strong financial acumen and a deep analytical background. You can analyse sales data and generate actionable insights.
• You thrive in driving meaningful change towards sales capability uplift and operational excellence.
• Proven track record of improving sales processes and driving revenue growth.
• Proficiency in CRM systems, including 2+ years’ experience in either Salesforce Sales Cloud and Service Cloud, or MS Dynamics, plus related analytical tools. Certifications in either system highly desirable.
• High level of accuracy and attention to detail in data management and reporting.
• Proven experience with Agile methodologies and business process mapping.
• Strong stakeholder management, and facilitation skills with proven experience conducting workshops.
• Excellent verbal and written communication skills.
• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

This is a fantastic mid-level role with scope for growth and progression.

Why QANTM

The benefits of working with QANTM extend well beyond professional experience.

QANTM provides

• Genuine flexible and hybrid working arrangements with 3 days a week in the office required.
• Offers paid parental leave, paid birthday leave and volunteering leave.
• QANTM also provides a range of well-being initiatives throughout the year.

If you are ready to take on a rewarding role where you can grow and make an amazing impact, we’d love to hear from you! Please apply clicking the 'Apply' button where you will be redirected to QANTM’s, Davies Collison Cave’s career page to attach a resume. Please note only those candidates with permanent unconditional work rights will be considered.

We look forward to learning more about you.