Client Coordinator - Community Services & Wellbeing Melbourne, Vic

• Join an established provider of Aged Care Services
• Make a real difference to the lives older people
• Reap the rewards with optimum salary packaging benefits
  
  

About The Role

We are seeking a highly motivated and enthusiastic Client Coordinator to join our dynamic Community Services and Wellbeing Division. You will be an integral part of the well established Home Care Team, ensuring Home Care consumers receive optimal service delivery and care in the community. This role will work on a rotating roster during business hours of 7am-5pm Monday-Friday. The position is based at our Moubray Street Melbourne office and working from home.

Key Responsibilities Are

• Coordinate services within consumer budgets
• Ensure services are scheduled to meet consumer needs and preferences
• Provide customer service excellence
  
  

Key Requirements

• Excellent customer service and attention to detail
• Strong rostering/scheduling experience
• Ability to work after-hours on call
• Work independently and support the team
• Outstanding problem-solving ability with a ‘can do’ attitude
• Community Aged Care knowledge
• Comfortable learning new computer systems
• Highly developed computer skills, MS Office and database
  
  

Desirable But Not Required

• Second language
• Experience using Healthmetrics eCase PHC
• Certificate in a community, aged care or front-line services discipline
  
  

At Royal Freemasons, we offer our staff

• Warm and friendly team environment where your ideas and contributions are valued
• Salary Packaging - as a Not-for-Profit organisation we provide the ability for our staff to salary package up to $15,900 per annum of your salary plus relevant salary packaging fees which significantly increases the take home value of your remuneration package. Additionally, you can salary package meals, entertainment and facility hire expenses including holiday accommodation up to a maximum of $2,650 per annum.
  
  

About Us

We are an established and highly regarded Not-for-Profit provider of Aged Care Services across the Residential, Home Care and Retirement Living sectors. With locations across Melbourne and regional Victoria our staff benefit from great learning and career prospects, fantastic resources and we enjoy an envied reputation for excellence in care.

Royal Freemasons is committed to providing and maintaining a workplace that is safe and without risks to health. This includes a smoke free workplace and influenza vaccine program.

NDIS Worker Screening Check (includes Australian Federal Police Check)

Royal Freemasons is a NDIS-approved provider. As part of the NDIS scheme, employees, contractors, labour hire and volunteers must complete an NDIS check.

Vaccines

All aged care workers are encouraged to be vaccinated against COVID-19 and receive the flu vaccine. All successful applicants must provide proof of COVID-19 vaccination prior to commencement.

Recruitment Agencies are requested to kindly NOT contact us.