Service Coordinator

• QLD

• Permanent Full time

• BFP Mackay

About the Opportunity

Berendsen Fluid Power is seeking a dynamic Service Coordinator to join our successful and friendly team in our Mackay Branch.

Your role will be to coordinate day-to-day operational and commercial activities for the Service Team in order to meet customer requirements while achieving agreed safety, quality and commercial objectives.

Your tasks will include:

• Plan and organise activities in the workshop to ensure work is completed on time.
• Be a professional and friendly point of contact as you liaise with customers and suppliers.
• Enter, monitor and maintain job data in the ERP system, and generate job related documentation.
• Coordinate deliveries with suppliers, customers and transport companies.
• Generate service jobs, purchase orders, invoices and ordering parts.
• Prepare timesheets for the Service Team.
• Provide a safe and healthy working environment by compliance with the company’s WHS Management System

Why Berendsen Fluid Power

• Work for an industry leader - we are at the forefront of hydraulic technology.
• Attractive salary package - because we think you deserve it.
• Be supported by a nationwide network of industry experts.
• Career development - At Berendsen, we promote from within and invest in your career.
• 8 weeks paid parental leave & 1 week secondary carer leave.
• Support of the Technical Services Group for upskilling and knowledge development.
• Access to our benefits program including novated lease, staff discounts and salary packaging.
• Opportunities for career growth and development across our network of companies.
• An inclusive culture and access to our Women’s Lead Network (if applicable).
• A robust focus on work, health and safety through our “Home Safely Every day” program.

About You

• Strong administration, time management and prioritising skills.
• Computer literacy - Microsoft Office and familiar with ERP systems.
• Be a team player and work well with others.
• Able to communicate effectively both verbally and in writing.
• Attention to detail.
• Service Coordinator experience would be advantageous.

Experience with technical specifications, engineering drawings, interpreting parts/service manuals and knowledge of repair processes and equipment would be advantageous but not essential.

About Us

Berendsen Fluid Power Pty Ltd is Australia’s largest, provider of hydraulic solutions and services, with an in-house engineering and design division, an ISO 9001 accredited manufacturing facility, and a nationwide network of world-class repair and service centres capable of providing an integrated service for the full lifecycle of hydraulic systems.

Berendsen operates ten fully equipped repair centres across five states, with a combined workshop floor area over 20,000 m2, supporting Australian industry for over 30 years in the form of design, supply and installation of turnkey hydraulic systems, manufacture of special purpose hydraulic cylinders and HIC manifolds, importation and distribution of replacement parts, and a key focus on critical maintenance services for a broad range of hydraulic applications, including hydraulic cylinder overhaul and service exchange.

For further information about the benefits of working with Berendsen Fluid Power, please visit www.berendsen.com.au/about-us/careers.

Berendsen Fluid Power is part of Questas Group. Questas Group operates throughout Australia with 850+ employees over 35 sites.

Questas is committed to fostering a diverse, inclusive workplace and ensuring everyone goes Home Safely Every day.

Ready to take the next step?

APPLY NOW or for enquiries, please contact us via [email protected].