Technical Customer Support Representative
Stryker
Date: 2 weeks ago
City: Sydney, New South Wales
Contract type: Full time
Join a global healthcare leader and play a hands-on role in supporting life-changing technology.
At Stryker, we’re driven to make healthcare better. As one of the world’s leading medical technology companies, we help improve patient outcomes with cutting-edge equipment and dedicated service. If you’re detail-oriented, solutions-focused, and love supporting both people and processes—this is the opportunity for you.
As a fixed term Technical Customer Support Representative, you’ll provide critical behind-the-scenes support for our sales team and hospital partners. Your focus will be on email-based communication and logistics—ensuring our medical equipment is set up, tracked, and maintained for hospital demos and trials. You’ll be the organiser who makes sure everything runs smoothly, on time, every time.
What You’ll Do
Include a few short lines at the top of your CV answering:
“Why do you want to become a Technical Customer Support Representative at Stryker?”
If you’re ready to make a difference behind the scenes—apply now and help us deliver healthcare solutions that matter.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
At Stryker, we’re driven to make healthcare better. As one of the world’s leading medical technology companies, we help improve patient outcomes with cutting-edge equipment and dedicated service. If you’re detail-oriented, solutions-focused, and love supporting both people and processes—this is the opportunity for you.
As a fixed term Technical Customer Support Representative, you’ll provide critical behind-the-scenes support for our sales team and hospital partners. Your focus will be on email-based communication and logistics—ensuring our medical equipment is set up, tracked, and maintained for hospital demos and trials. You’ll be the organiser who makes sure everything runs smoothly, on time, every time.
What You’ll Do
- Manage email enquiries from sales reps and hospital staff around demo equipment needs
- Coordinate the scheduling, delivery, and pickup of demo kits and loan equipment
- Track inventory and ensure equipment is clean, functional, and available
- Liaise with internal teams to resolve issues and ensure timely support
- Maintain accurate records and help streamline processes
- Strong written communication and attention to detail
- Organised, proactive, and comfortable managing multiple requests at once
- Tech-savvy with a customer-first mindset
- Enjoys working behind the scenes to support a team’s success
- Full Australian working rights and availability for full-time onsite work
- Clear pathways for training, development, and career progression
- Excellent benefits including health, insurance, and wellness perks
- Paid parental leave and volunteer days
- Onsite gym and supportive leadership
- Be part of a collaborative, high-performing global team
Include a few short lines at the top of your CV answering:
“Why do you want to become a Technical Customer Support Representative at Stryker?”
If you’re ready to make a difference behind the scenes—apply now and help us deliver healthcare solutions that matter.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
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