Client and Product Implementation Project Manager

Why work for us?

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

Our Values are key to driving our success, and are at the heart of everything we do:

Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values, and purpose align with your own, we would love to hear from you!

Your opportunity

• Partner with the Product team on new products/lines of business. Ensure understanding of operational requirements in order to facilitate setup with internal/external partners
• Facilitate various product launches - ETFs, ’40 Act mutual funds, commingled pools, CIT (Collective Investment Trust), SMA (separately managed accounts), etc
• Facilitate subsequent changes (mergers, restructures, etc.) or closures of such products
• Collaborate with our Institutional Sales and Client Relations teams and engage directly with Institutional Clients to provide a best-in-class client experience throughout the onboarding process
• Project manage complex client transactions, including new account onboarding, in-kind transfers, closures and alterations to existing client mandates across the client lifecycle. Specific project management duties include detailed planning, status tracking, monitoring and reporting, stakeholder communication, chairing meetings, resolving issues, etc
• Build relationships internally to successfully understand and have a view into sales pipelines as well as understand partner business processes and how they impact onboarding
• Develop the strategy for managing timelines for concurrent projects with multiple deliverables with the business sponsor, client, and other internal/external partners
• Manage and coordinate various project work streams with partners from across the organization (Legal, Compliance, Investment Team, Sales and Client Relations, etc.) and be ultimately responsible for the successful delivery of sophisticated account onboardings and client changes
• Lead external parties (outsourced service providers, custodians, transition managers, etc.) through management of various client account events. Ensure events are processed successfully within agreed upon timelines
• Serve as main point of contact within the organization for global system used internally to facilitate client account onboarding and subsequent events as well as product launches
• Work with external vendors to outline product structures, establish costs and facilitate product launches
• Facilitate selection and ongoing due diligence of vendors for private fund suite
• Ensure a strong control environment exists around department processes
• Build and maintain department procedures and documentation
• Carry out other duties as assigned
  
  

What to expect when you join our firm

• Hybrid working and reasonable accommodations
• Paid volunteer time to step away from your desk and into the community
• Support to grow through professional development courses, tuition/qualification reimbursement and more
• Maternal/paternal leave benefits
• Complimentary subscription to Headspace – the mindfulness app
• Corporate membership to ClassPass and other health and well-being benefits
• All employee events including networking opportunities and social activities
  
  

Must have skills

• Bachelor’s Degree in Accounting/Finance and/or equivalent relevant industry experience
• Five plus years mutual fund/financial services operational experience required
• Operational knowledge of requirements and the process for onboarding, offboarding and making changes for investment management clients across business segments
• Solid understanding of Investment Operations. Middle Office experience is preferred
• Experience reviewing Investment Management Agreements (IMA) or similar agreements
• Ability to simultaneously partner and collaborate with a variety of business partners – Sales, Investment Team, Client Relationship Managers, Legal, Compliance, etc
• Familiarity with various account structures and legal documentation required to establish new accounts
• Extensive knowledge of investment strategies and markets (fixed income, alternatives, asset allocation, currency hedging, etc.). Additionally, have knowledge of various security types (derivatives, forwards, etc.), operational components and agreements necessary to trade in such instruments
• Detailed understanding of the trading process and the impact of account events that affect that process (e.g. TIK, etc.)
• The ability to learn concepts and principles and apply them critically across a wide variety of scenarios in a fast-paced environment
• Ability to resolve complex problems positively and professionally
  
  

Nice to have skills

• Excellent interpersonal, decision making and analytical abilities
• Ability to balance multiple large scale projects with various inputs and changing requirements
• Strong oral and written communication skills, including experience crafting and delivering presentations to senior management and larger audiences
• Ability to work independently as well as in a team environment
  
  

Supervisory responsibilities

• No
  
  

Potential for growth

• Mentoring
• Leadership development programs
• Regular training
• Career development services
• Continuing education courses
  
  

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.

At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at [email protected] .

Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).

All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.