Customer Service Administrator
Randstad Australia
Date: 2 weeks ago
City: Canberra, Australian Capital Territory
Contract type: Full time
A well-established industrial logistics company based in the ACT is currently seeking an experienced Customer Service Administrator to join their team on a full-time basis.
In this role, you will play a key part in supporting daily office operations while delivering exceptional administrative support to the management team. The successful candidate will bring a proactive approach, strong customer service skills, and a high level of professionalism to the role.
This position offers an excellent opportunity to contribute to a reputable business, grow professionally, and work both independently and collaboratively within a supportive team environment.
Key Responsibilities
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
In this role, you will play a key part in supporting daily office operations while delivering exceptional administrative support to the management team. The successful candidate will bring a proactive approach, strong customer service skills, and a high level of professionalism to the role.
This position offers an excellent opportunity to contribute to a reputable business, grow professionally, and work both independently and collaboratively within a supportive team environment.
Key Responsibilities
- Serve as the first point of contact for all incoming enquiries, demonstrating exceptional communication and customer service skills
- Provide administrative support to the management team
- Accurately input data and manage general office administration tasks
- Assist in scheduling and coordination of office activities
- Ensure tasks are completed in line with business priorities and performance KPIs
- Proven experience in customer service with a positive, professional, and enthusiastic attitude
- High attention to detail with strong organisational and time management skills
- Excellent written and verbal communication skills
- Ability to work independently while contributing effectively to a team
- Self-motivated, resilient, and committed to professional development
- Comfortable working within an industrial logistics environment
- Experience in invoicing, reconciliation, or a finance-related background is advantageous
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.