Administration Officer - ACAS

Grampians Health Horsham and Dimboola


Date: 2 weeks ago
City: Ballarat, Victoria
Salary: A$29.58 per hour
Contract type: Full time
Location: Ballarat Central, VIC, AU, 3350 Horsham, VIC, AU, 3400

$29.58 per hour + salary packaging | Administration Officer - ACAS
Permanent Full Time | 80 hours a fortnight including a monthly ADO | Job Share or Part Time applicants welcome to apply


About the Role
Join our collaborative and supportive admin team where you’ll play a vital role in ensuring smooth assessment processes for older clients. This position supports the Aged Care Assessment team by managing referrals, coordinating appointments, and ensuring documentation is accurate and timely. You’ll help facilitate quality assessments and contribute to a positive client experience. It’s a great opportunity to build your skills in a fast paced, client focused environment while making a real difference in your community.


Key Responsibilities

  • Support admin tasks during referral and assessment process

  • Liaise with staff on referral acceptance and allocation

  • Assist assessors by preparing and sending client letters

  • Schedule client appointments and meetings

  • Maintain accurate records and documentation

  • Work within My Aged Care systems to support smooth workflows


Skills & Experience

  • Admin experience in a fast paced human services role

  • Aged care or assessment exposure preferred (min 3 months)

  • Skilled in managing tasks and keeping detail in check

  • Confident using client info systems (MAC, BOSSNet, IBA)

  • Strong communication with older people and families


Interested?

if you wish to discuss the role prior to applying, please contact Mark Jones, Manager on (03) 5320 3740 or email [email protected]


We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.


About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.


Culture & Benefits

Flexible work arrangements and purchase leave opportunitie
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  • Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holiday
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  • Access to Staff Fitness programStaff rewards and recognition program
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Ballarat Region


Horsham Region
Located on the banks of the Wimmera River, Horsham is the retail, business & service centre of the Wimmera region. With a growing population of approximately 20,000, Horsham is a vibrant city in which to live, work and play. Horsham offers affordable housing, education and accessible community services.

With natural attractions such as the Grampians National Park, Mount Arapiles and the Little Desert National Park nearby, there is plenty to see and explore.

If you are dreaming of a career change with country lifestyle, Horsham is the place for you.


Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.

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