Virtual Training Specialist
webuyanycar
Date: 2 weeks ago
City: Doncaster, Victoria
Contract type: Full time

Hours: Full time/ Permanent – 42.5 Hours per week Including weekends.
We are looking for an engaging and dynamic Virtual Training Presenter to deliver high-quality online training sessions to our colleagues across the UK. You will play a crucial role in supporting colleagues, upskilling staff, and ensuring consistent knowledge and application of our purchasing processes, systems, and customer service standards.
This role requires a confident and articulate individual with a passion for learning and development in a virtual environment.
Responsibilities
We are looking for an engaging and dynamic Virtual Training Presenter to deliver high-quality online training sessions to our colleagues across the UK. You will play a crucial role in supporting colleagues, upskilling staff, and ensuring consistent knowledge and application of our purchasing processes, systems, and customer service standards.
This role requires a confident and articulate individual with a passion for learning and development in a virtual environment.
Responsibilities
- Deliver engaging and interactive live virtual training sessions on a variety of topics related to our business, processes, systems, and customer service.
- Utilise virtual training platforms effectively to create a positive and participative learning experience.
- Present training content clearly, concisely, and enthusiastically, adapting your style to suit different learning needs.
- Facilitate discussions, Q&A sessions, and interactive activities to reinforce learning.
- Work collaboratively with the Learning and Development team to understand training needs and content.
- Provide constructive feedback to participants as needed.
- Ensure all training materials and the virtual learning environment are well-prepared for each session.
- Keep up-to-date with any changes to company policies, procedures, and systems to ensure training accuracy.
- Potentially contribute to the development and updating of training materials.
- Proven experience in delivering training, ideally in a virtual setting.
- Excellent presentation and facilitation skills with a confident and engaging delivery style.
- Strong verbal communication and interpersonal skills.
- Comfortable using virtual meeting platforms and related technology.
- Ability to explain information clearly and adapt to different audiences.
- Strong organizational skills and attention to detail.
- Experience in the automotive industry or customer service is a plus.
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