Operations Manager

Maternity cover fixed term contract - 9 months - opportunity to be extended or offer alternative role within CBRE for strong performer.

Dedicated to a key high profile corporate client - Financial services industry.
Role based in Melbourne CBRE - Collins Street

CBRE is the world's leading and largest commercial real estate services and investment firm; a growing and visionary organisation, comprised of the best and brightest professionals. We are invested in the development and unique needs of our diverse employees and strive to create an inclusive environment that allows our employee to bring their full selves to work.
Global Workspace Solutions, also known as GWS, develop individualised facilities management success plans for each of our clients.

As a Operations Manager, here is a snapshot of your day:

• Lead a team of direct reports across facilities, reception and events
• Ensure service consistency and quality through continual process improvement
• Oversee all building systems and maintenance activities with external contractors and technicians
• Lead minor project coordination (e.g. churn, small fit outs), space resets, furniture and cable management and supply inventory.
• Act as primary escalation point for emergency and operational issues.
• Oversee premium front of house and guest experience services
• Provide oversight of all corporate events, coordinating with events manager to ensure flawless execution
• Manage operational budgets, billing, and reporting in line with CBRE
• Identify costs savings opportunities whilst maintaining high services standards.
  

To be successful in this role, you will need to possess:

• Minimum of 5 years experience in front of house, workplace services, facilities management or hospitality.
• Proven team leadership experience
• Strong communication, stakeholder engagement and highly professional
• Experience in high level corporate environment is highly regarded
• Strong financial acumen, including budgeting, forecasting and reporting.
  

What's in it for you?
People are the foundation upon which our success is built. Our company is diverse and so are the opportunities for professional and career development. Our people are free to expand their skills and knowledge to drive their careers and reach their full potential.

We value flexibility and our people work in ways that meet their work/life commitments and support their wellbeing, development and performance. Our people benefit from a range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.

Can we inspire you to join us?
At CBRE, our unwavering commitment to diversity, equity & inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, & heard. Because when you belong, we all succeed.
We look forward to hearing from you.