Professional Host - Remote

Ouwens Casserly Real Estate


Date: 2 weeks ago
Contract type: Full time
Remote
Are you a people person who loves making others feel welcome? Do you thrive on going above and beyond to create unforgettable experiences? If you’re tech-savvy, highly communicative, and obsessed with top-tier hospitality, we’d love to hear from you!

About The Role

As an OC Short Stays Host, you’ll be the friendly face (and voice!) behind our guest experience. From seamless check-ins to heartfelt recommendations, you’ll ensure every stay is exceptional. You’ll also handle bookings, messages, and minor troubleshooting—all with a warm, can-do attitude.

This is a subcontracting position with hours that will vary depending on the season and volume of bookings. It is best suited to someone seeking additional, flexible work. The Hosting role will support bookings throughout South Australia's South Coastal region.

What You’ll Be Doing

  • Communicating with guests in a friendly, professional, and timely manner
  • Managing bookings, enquiries, and guest requests
  • Ensuring properties are presented beautifully and meet high cleanliness standards
  • Going above and beyond to make guests feel special—think thoughtful touches and local recommendations

What We’re Looking For

A natural communicator – You’re bubbly, articulate, and genuinely love helping people

Tech-savvy – Comfortable navigating booking platforms, and smart home technology

Obsessively detail-oriented – The little things matter to you!

Proactive & solutions-focused – You handle challenges with ease and positivity

Flexible & reliable – Guest needs don’t always fit a 9-5 schedule, and you’re happy to accommodate
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