Human Resources Officer

The Opportunity

The Windsor and our expanding group including the award-winning restaurant ARU are seeking a full time HR Officer to join our team. This is an opportunity to join an independently owned group and assist in running the Human Resource function.

An iconic Australian hotel The Windsor embodies the architecture and elegance of a European style 'Grand Hotel', situated on Spring Street, and located at the 'Paris' end of Melbourne’s CBD.

This is a business support role and will see you working in unison with the Assistant HR Manager in supporting various departments of the hotel, and other outlets within the group including restaurants ARU & ANTARA, and Gluten Free Bakery KUDO.

You will be looking for an opportunity to progress your career, you will already have a prior background in the HR, preferably in restaurant / hospitality sector with an ability to build successful working relationships with Senior Management.

To Be Successful In This Role, You Will Have

• A strong understanding of employment relations, including payroll processing and compliance with relevant legislation.
• Demonstrated ability to develop, review, and implement workplace policies and procedures.
• Exceptional time management skills, with the ability to effectively prioritise tasks, manage multiple responsibilities, and adapt to changing priorities in a fast-paced environment.
• A proactive attitude, strong work ethic, flexible in approach with a team-oriented mindset.
• The ability to work independently, demonstrating initiative and strong organisational capabilities.
• Excellent communication and interpersonal skills, with the ability to build rapport across all levels of the business.
• Previous experience using Employment Hero or similar HR software systems is highly desirable.
• A sound working knowledge of Workcover legislation, processes, and return-to-work procedures.
• Relevant qualifications in Human Resources or a related discipline, desirable but not essential.
• At least two years’ experience in a comparable HR or People & Culture role, with a proven track record of delivering positive outcomes.
  
  

Key Responsibilities (including But Not Limited To)

• Collaborate with Department and Venue Managers, to oversee recruitment activities and candidate management across the group.
• Coordinate end-to-end recruitment processes — from drafting and updating adverts & job descriptions, to generating onboarding documentation (including employment contracts), through to managing offboarding procedures.
• Maintain current knowledge of the HIGA (Hospitality Industry) and RIGA (Restaurant Industry) General Awards, providing guidance and support to the team on award interpretation and application.
• Ensure HR compliance across all venues by overseeing requirements such as visa validity, RSA certifications, First Aid accreditations, and other mandatory HR-related obligations.
• Support the HR team to ensure adherence to relevant industry awards and the National Employment Standards (NES).
• Promote and uphold Occupational Health & Safety (OH&S) standards by following all policies and procedures, proactively identifying hazards, and ensuring timely reporting of incidents and injuries.
• Manage employee recognition initiatives by coordinating and distributing timely acknowledgements for birthdays, work anniversaries, and other milestones to support a positive workplace culture.
• Maintain accurate and up-to-date employee records across all HR systems and platforms (including Employment Hero, ATS, personnel files, compliance documents, attendance tracking, and performance evaluations), in accordance with privacy and data protection regulations.
• Assist with employee relations matters, including resolving disputes, managing grievances, and supporting workplace investigations.
• Contribute to the development, implementation, and maintenance of HR policies and procedures to ensure consistency, fairness, and compliance.
• Provide administrative support for visa sponsorship processes, including documentation preparation and compliance tracking.
• Act as one of the first points of contact for all employee-related queries, providing timely, accurate, and professional HR support.
  
  

If this sounds like you, we can't wait to hear from you! Take the next step in your career by applying now!

We value the unique backgrounds, experiences and contributions that each person brings to our team, and we encourage and celebrate our diversity. First Nations peoples, those identifying as LGBTQIA+, women and people of all ages are encouraged to apply. Our aim is to create a workplace that reflects the community in which we live.

Please note, you must have full and permanent working rights in Australia to apply. Only short-listed candidates will be contacted for this role.