Accounts Receivable Coordinator

Date: 2 weeks ago

City: Dandenong, Victoria

Contract type: Full time

Job Summary

Process and research invoices, returns and credits
Maintains debtor records and analyses collections
Updates and summarises receivables
Assists collections, customers and sales/marketing department in requests for invoices or shipping verification
Assists with compliance requirements imposed on the company from customer portals
Acts as backup for Accounts Payable

Key Accountabilities

Collaborate with Finance and Sales professionals to maintain accounts receivable
Telephone Collections on overdue debtors, striving for that 1st call resolution
Compile and process information on all assigned debtors on aged trial balance
Ensure customers are billed correctly for goods and services offered
Periodically issue invoices and distribute them electronically or by mail
Communicate with customers and co-workers to answer questions
Resolve disagreements between the company and its debtors
Request payment of pending debts in a firm yet considerate manner
Negotiate payment arrangements when needed
Keep accurate records (customer master file information, received payments etc)
Prepare and submit statements
Daily bank allocations on all payments received
Ensure you adhere to company policies and procedures
Provide excellent customer service internally and externally
Work actively to reach team and individual key performance indicators
Process customer account applications, credit notes and credit card payments
Accounts Payable Back Up Support when required
Timely and Accurate entry of Supplier invoice
Supplier payment runs when required
Other duties and responsibilities as assigned or required

Safety

Promote compliance with the Company's EHS systems and relevant legislation and regulations
Promote and support the reporting of incidents such as near miss, accident or equipment damage

Competencies

Proven experience in Accounts Receivable in a fast paced and dynamic environment with >500 active accounts
Self-starter, able to work under time constraints, detail-oriented
Excellent communication and interpersonal skills
Proficient in MS Office and data entry; working knowledge of SAP
Ability to meet deadlines, organise work priorities and coordinate tasks
Demonstrate a flexible and “can do” attitude
Great attention to detail
Demonstrated analytical and problem-solving skills
Focused on achieving agreed targets
Confidentiality and trustworthines

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