Sales Specialist (Casual)
Castlery
Date: 2 weeks ago
City: Brisbane, Queensland
Contract type: Part time
Role Summary
Join our Brisbane team and be a part of our exciting journey as Castlery expands!
The Sales Specialist role is at the foundation of our success, creating authentic customer connections, sharing product expertise and delivering seamless online and offline experiences.
We are looking for passionate customer-focused Sales Specialists with an interest in furniture and design to provide exceptional service experiences across the Australian market. If this sounds like you, we want you on our team!
Role Responsibilities
Join our Brisbane team and be a part of our exciting journey as Castlery expands!
The Sales Specialist role is at the foundation of our success, creating authentic customer connections, sharing product expertise and delivering seamless online and offline experiences.
We are looking for passionate customer-focused Sales Specialists with an interest in furniture and design to provide exceptional service experiences across the Australian market. If this sounds like you, we want you on our team!
Role Responsibilities
- Engage and build trust with our customers to create lasting relationships that support their current and future needs.
- Deliver exceptional service experiences that guide our customers journey digitally and in person at each touchpoint.
- Be a product storyteller by sharing how Castlery makes luxury accessible through our use of materials, construction and product USP's.
- Recommend our design-focused Interior Styling Services tailored to inspire and bring our customers vision to life.
- Collaborate with our showroom and global Customer Experience teams and provide customer feedback and insights to our business partners locally and in our Singapore Head Office.
- Contribute to the operational and visual requirements of running a showroom.
- Ability to demonstrate teamwork and thrive in a customer focused, fast paced environment.
- Open to a culture of continuous feedback, learning and professional development.
- Commitment to quality with exceptional attention to detail.
- An interest in furniture, styling and design trends, with retail or career experience in related industries.
- Active listener and effective communicator (verbally and written).
- Alignment with our Castlery credos such as Customer Centricity, Earning Trust, Ownership, Learning & Being Curious, Bias for Action
- Saturdays and Sundays
- Thursday nights
- Public Holidays
- Castlery Showroom - 147 Robertson St, Fortitude Valley QLD 4006
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