Senior Technical Business Analyst with Mulesoft Integration Experience

ZSoft Technologies Pty Ltd


Date: 2 weeks ago
City: Melbourne, Victoria
Contract type: Full time
Senior Technical Business Analyst with Mulesoft Integration Experience-Melbourne

We are seeking a highly experienced Senior Technical Business Analyst to join our growing team, supporting mission-critical integration initiatives powered by MuleSoft. This role requires strong technical acumen, proven business analysis capability, and exceptional communication skills to bridge the gap between business and technical teams across agencies.

Key Responsibilities:

  • Lead the elicitation, analysis, and documentation of integration requirements for complex MuleSoft projects

  • Engage directly with senior business stakeholders, architects, and developers across multiple agencies

  • Create detailed functional and non-functional requirements, interface specifications, and data mappings

  • Facilitate workshops, walkthroughs, and stakeholder presentations to ensure alignment and clarity

  • Translate business processes and integration use cases into detailed API requirements

  • Support testing, validation, and troubleshooting of integrations throughout delivery


Required Skills and Experience:

  • 7+ years as a Business Analyst, with at least 3 years in technical/integration projects

  • Strong experience working on MuleSoft or other API integration platforms

  • Proven ability to work with cross-functional teams, including government and enterprise stakeholders

  • Deep understanding of API lifecycle, RESTful services, JSON/XML, and system integration patterns

  • Excellent documentation skills – use cases, process flows, interface specs, sequence diagrams

  • Clear, confident communicator with stakeholder engagement expertise at all levels


Desirable:

  • Previous experience in public sector integration or digital transformation projects

  • Familiarity with Agile delivery models and tools (e.g., JIRA, Confluence)


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