IT Project & Demand Manager

IT Project and Demand Manager

• Fixed term full-time opportunity through till mid 2027
• Adelaide location – Keswick office location
• Hybrid supported working environment

The opportunity

Silverchain are seeking an experienced IT Project and Demand Manager to join the Digital Services team on a fixed term full time basis through till mid-2027.

The IT Project and Demand Manager will be responsible for the successful delivery of internal IT initiatives, supporting ICT components within scope of broader Silverchain projects and managing the demand forecasting and optimisation of resources across operational IT.

Key responsibilities

The major accountabilities of this position are:

• Lead, manage and support IT projects, from initiation to closure. Ensuring projects are completed on time, within scope and within budget.
• Collaborate with Business units to define IT demand, create forecasts, and develop strategies to meet the needs of the organisation.
• Work with the IT leadership team to optimise resource allocation by matching available IT resources with the demands of projects and operational tasks.
• Work closely with cross functional teams, including IT, Business units and senior management to align demand with strategic objectives.
• Maintain an overview of all IT projects and their interdependencies to ensure projects collectively support Silverchain’s goals.
• Identify potential project and demand risks, develop mitigation strategies and recommend actions to ensure successful outcomes.
• Takes responsibility to ensure that effective project monitoring and control processes, change control, risk management and quality processes are employed and maintained.
• Define and track KPI’s to measure the effectiveness of project and demand management.
• Reviews new business proposals and provides advice on demand issues.

About you

To be successful in this role you will be able to demonstrate the following skills:

• Project Management certification e.g. PMP, Prince2, Agile.
• Formal ITIL v4 certification.
• Proven experience in IT project management, demand management, and resource optimization.
• 5+ years of experience in information systems operations environment.
• A strong understanding of IT processes, tools, and methodologies.
• Demonstrated effective leadership skills.
• Advanced written and verbal communication skills.
• Demonstrable knowledge of Azure DevOps.
• Familiarity with CI/CD pipelines.
• Demonstrated ability to coordinate cross-functional work teams Proven capability to successfully deliver project outcomes.

Benefits

• Competitive salary + Super + the ability to salary package up to $18,550.
• Comprehensive health and wellbeing resources and support.
• Exclusive fitness and health insurance discounts.
• Option to purchase an extra 2 weeks leave per calendar year.
• Paid parental leave of 12 weeks.
• Subsidised gym membership with participating gym partners.

How to apply

If you feel as though your skills and experience are a good fit to the above criteria, we would love to see your application, please click "Apply" and start your Silverchain journey.

At Silverchain Group, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.

About Silverchain Group

For 130 years, Silverchain has been a leading provider of high-quality health and aged care in the homes and across Australia. It is our ambition to create a better home care system for all Australians.

Join our team of more than 5,800 staff, including corporate staff, nurses, doctors, allied health, care experts and a dedicated research and innovation division, operating as Silverchain, RDNS Silverchain and KinCare. We care for more than 140,000 clients across Australia. We’ll provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.

We reserve the right to commence the recruitment process and extend or withdraw this advertisement prior to the closing date.

Please note that unsolicited applications from agencies will not be accepted.