Senior Manager, Service Centre Operations - Stafford

Step Into a Purpose-Driven Role in Community Services

Join a warm and vibrant not for profit organisation based in Brisbane’s Northside. Immediate start available – three-month contract with potential for a permanent position

Why You’ll Love This Opportunity

• Make a difference in the lives of others every day
• Be part of a values-led team that supports community health and wellbeing
• Based in Stafford, with free onsite parking and supportive leadership
• Enjoy a meaningful role with variety, responsibility, and the chance to truly shape operations
  
  

About the Role:

We are seeking an experienced Operations Coordinator to oversee the smooth running of several service centres. You will be the go-to person who keeps things moving behind the scenes so that frontline teams can focus on delivering outstanding client support.

This Is a Hands-on Leadership Position Where You Will

• Manage the daily operations of multiple service centres
• Ensure facilities are welcoming, clean, safe, and fully compliant
• Oversee office administration, including reception and supply management
• Lead and support a small tea,m including mentoring and identifying training needs
• Work with program managers to allocate space and resources as needed
• Refine operational processes and help shape best practices across locations
• Coordinate onboarding for internal and external staff using the centre
• Act as a key liaison between teams, clients, and external stakeholders
• Travel between service centres as required to ensure consistent service delivery
  
  

About You:

You are a proactive problem solver who thrives on structure and organisation. You bring a collaborative approach to leadership and know how to keep a busy environment running smoothly.

To Be Successful In This Role, You Will Have

• A background in facilities or operations management, including safety compliance
• Leadership experience with the ability to support and guide a small team
• Strong communication and interpersonal skills
• Great time management and the ability to juggle competing priorities
• Previous experience in a community or health organisation is highly valued
  
  

Hours and Location:

This role is full time, Monday to Friday from 8.30am to 4.30pm, based in Stafford. An excellent opportunity to work for a truly unique and wonderful NFP!