ICT Asset Officer
Queensland Rail
Date: 4 days ago
City: Brisbane, Queensland
Contract type: Full time
You’ll connect Queensland. We’ll connect you to an amazing career.
Queensland Rail stands on the foundation of true connection, encompassing the relationships we foster within our teams and the communities we serve across the state. For over 150 years, we've been instrumental in linking people and places, and now we invite you to contribute to our proud legacy and shape a brighter, sustainable future.
About The Role
The Digital Planning and Transformation team has an exciting, permanent opportunity for an ICT Asset Officer (AS5), where you will play a key role in managing and optimizing our telecommunications services.
This position focuses on ensuring the efficient utilization of mobility services and fixed telephony assets, driving vendor governance, and supporting service delivery excellence.
You will work closely with internal teams and external service providers to analyse service consumption, identify cost optimization opportunities, and ensure service contracts are delivered to agreed standards.
This position is ideal for a detail-oriented professional who enjoys working with data, has a strong grasp of telecommunications services, and thrives in a governance and assurance environment.
Please click here for the full position description
What We’re Looking For
This is a permanent, fulltime position, based in Brisbane CBD with a starting base salary of $117,750 plus 12.75% superannuation and hybrid work options to support the balance between work and personal commitments.
Benefits That Count
All that Queensland Rail achieves each day relies on the hard work and talent of our teams. That’s why we offer a range of attractive benefits designed to help you bring your best, including:
Your journey matters. Make it with us.
If you’re ready to make a real impact and contribute to the future of our organization, we encourage you to submit your resume and cover letter before 11:59 PM (AEST) on 27th May.
If you reside outside of Queensland, please note that this role requires relocation to Brisbane by your start date, as full-time remote work or fly-in/fly-out arrangements are not supported.
As part of the recruitment process, applicants may be required to undergo pre-employment alcohol and drug testing. The selection process may also include skills assessments, video or phone interviews, psychometric testing, pre-employment health evaluations, and background checks, including criminal history and credit assessments.
Recruitment Agencies : We are managing this process internally and do not accept unsolicited applications from agencies.
Supporting a Diverse Workforce
Queensland Rail acknowledges the Traditional Owners and Elders of the lands and waterways our network traverses.
Our teams are People who Count. We encourage diversity in our teams, including different genders, age, race, disability status, sexual orientation, religions, neurodiversity, education levels and many more aspects. No two journeys are the same, and it’s because of our differences that as a collective, we achieve great things.
If you would like to discuss reasonable adjustments in the recruitment process, please contact Judy Williams at [email protected] .
Queensland Rail stands on the foundation of true connection, encompassing the relationships we foster within our teams and the communities we serve across the state. For over 150 years, we've been instrumental in linking people and places, and now we invite you to contribute to our proud legacy and shape a brighter, sustainable future.
About The Role
The Digital Planning and Transformation team has an exciting, permanent opportunity for an ICT Asset Officer (AS5), where you will play a key role in managing and optimizing our telecommunications services.
This position focuses on ensuring the efficient utilization of mobility services and fixed telephony assets, driving vendor governance, and supporting service delivery excellence.
You will work closely with internal teams and external service providers to analyse service consumption, identify cost optimization opportunities, and ensure service contracts are delivered to agreed standards.
This position is ideal for a detail-oriented professional who enjoys working with data, has a strong grasp of telecommunications services, and thrives in a governance and assurance environment.
Please click here for the full position description
What We’re Looking For
- Solid knowledge of telecommunications services for customer support, coaching, guidance and advice to Queensland Rail staff, including mobility and fixed telephony services.
- Administer the procurement and support of telecommunications services with Supplier for Queensland Rail, including ICT catalogues and processes.
- Manage and coordinate a range of telecommunications related special projects under minor works or standard solutions.
- Data analysis with the ability to translate service consumption data into actionable insights that improve efficiency and cost-effectiveness.
- Strong understanding of vendor management, contract compliance, and SLAs.
- A proactive and solutions focused person who thrives in environments where they can analyse service usage, optimize telecommunications assets, and ensure vendors are delivering to high standards.
- A collaborative mindset - enjoys working across teams and vendors, ensuring service delivery runs smoothly, contracts are honoured, and processes are optimized.
- Excellent communication and interpersonal skills to liaise with both technical and non-technical stakeholders.
This is a permanent, fulltime position, based in Brisbane CBD with a starting base salary of $117,750 plus 12.75% superannuation and hybrid work options to support the balance between work and personal commitments.
Benefits That Count
All that Queensland Rail achieves each day relies on the hard work and talent of our teams. That’s why we offer a range of attractive benefits designed to help you bring your best, including:
- Balance your work and personal life with flexible working options
- Enjoy free travel to work and discounted rail travel
- QRI Lifestyle offers members access to over 2,000 exclusive discounts and services
- Prioritise your physical, emotional and financial wellbeing with our range of free services
- You and your family can get fit and have fun with access to over 380 gyms and pools with our Fitness Passport
- Eligible employees can receive up to 100% reimbursement for professional membership fees
- Shape your rewarding career with clear pathways, innovative projects and opportunities for growth and leadership.
Your journey matters. Make it with us.
If you’re ready to make a real impact and contribute to the future of our organization, we encourage you to submit your resume and cover letter before 11:59 PM (AEST) on 27th May.
If you reside outside of Queensland, please note that this role requires relocation to Brisbane by your start date, as full-time remote work or fly-in/fly-out arrangements are not supported.
As part of the recruitment process, applicants may be required to undergo pre-employment alcohol and drug testing. The selection process may also include skills assessments, video or phone interviews, psychometric testing, pre-employment health evaluations, and background checks, including criminal history and credit assessments.
Recruitment Agencies : We are managing this process internally and do not accept unsolicited applications from agencies.
Supporting a Diverse Workforce
Queensland Rail acknowledges the Traditional Owners and Elders of the lands and waterways our network traverses.
Our teams are People who Count. We encourage diversity in our teams, including different genders, age, race, disability status, sexual orientation, religions, neurodiversity, education levels and many more aspects. No two journeys are the same, and it’s because of our differences that as a collective, we achieve great things.
If you would like to discuss reasonable adjustments in the recruitment process, please contact Judy Williams at [email protected] .
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