Customer Service Representative
DLF - BV
Date: 1 day ago
City: Hoppers Crossing, Victoria
Contract type: Full time
Search by Keyword
Show More Options
Loading...
Job Family
All
Select How Often (in Days) To Receive An Alert:
Create Alert
Select How Often (in Days) To Receive An Alert:
Apply now »
Customer Service Representative
Job Family: Supply Chain/Logistics/Customer Service
Business Unit: Oceania
Location:
Truganina, VIC, AU, 3029
DLF Seeds is a market leading proprietary seed company operating across each state of Australia. We focus on all aspects of the seed market, from R&D to product supply and technical support for customers. Our values are built on a foundation of acting with respect, trust, and integrity. It’s important to us that we are empowering our people, creating innovation and entrepreneurship, realising global synergies, and operating in an environmentally sustainable way.
We have an exciting opportunity for an experienced Customer Service Representative to join our team in Truganina, Western Suburbs, Melbourne.
About The Role:
We are currently seeking an energetic, innovative and passionate Customer Service professional to join our team in Truganina. You will be responsible for providing a high level of quality service to both internal and external customers. This role would suit a friendly individual who likes to dot their i’s and cross their t’s.
Your Duties Will Include:
We are looking for someone with:
Apply now »
Find Similar Jobs:
Oceania
Show More Options
Loading...
Job Family
All
Select How Often (in Days) To Receive An Alert:
Create Alert
Select How Often (in Days) To Receive An Alert:
Apply now »
Customer Service Representative
Job Family: Supply Chain/Logistics/Customer Service
Business Unit: Oceania
Location:
Truganina, VIC, AU, 3029
DLF Seeds is a market leading proprietary seed company operating across each state of Australia. We focus on all aspects of the seed market, from R&D to product supply and technical support for customers. Our values are built on a foundation of acting with respect, trust, and integrity. It’s important to us that we are empowering our people, creating innovation and entrepreneurship, realising global synergies, and operating in an environmentally sustainable way.
We have an exciting opportunity for an experienced Customer Service Representative to join our team in Truganina, Western Suburbs, Melbourne.
About The Role:
We are currently seeking an energetic, innovative and passionate Customer Service professional to join our team in Truganina. You will be responsible for providing a high level of quality service to both internal and external customers. This role would suit a friendly individual who likes to dot their i’s and cross their t’s.
Your Duties Will Include:
- Relaying seasonal information to customers regarding availability and supply
- Updating customers on order and distribution constraints
- Processing orders in a timely and efficient manner
- Liaising with freight companies
- Managing consignment stock and working closely with the accounts team
- Building strong relationships with customers
- Updating data in our CRM system.
We are looking for someone with:
- Previous customer service and administration experience in a wholesale environment with demonstrated ability to resolve issues quickly and effectively
- Developed customer service skills with a professional and approachable phone manner
- Proven written and verbal communication skills with a high level of accuracy and attention to detail
- Competent in using the MS office suite (particularly excel) as well as a variety of databases
- Experience in Navision platforms (or similar large ERP systems) would be looked upon favourably but not essential
- Strong numerical and analytical skills with the ability to learn complex information quickly
- Experience in dealing with freight companies would be beneficial.
- A friendly and enjoyable working environment
- On-site parking
- Employee benefits; Life Insurance and an Employee Assistance Programme
- Supportive Management
- Personal Development opportunities.
Apply now »
Find Similar Jobs:
Oceania
See more jobs in Hoppers Crossing, Victoria