Front End Assistants (Part Time)

Costco AU


Date: 3 weeks ago
City: Canberra, Australian Capital Territory
Contract type: Full time

Position Summary

Packing member orders into boxes, and transferring member orders to a separate cart or flatbed after they have been
scanned or keyed. Runs for items as needed. Proper safety procedures and standards. Maintains courteous member service at all times while monitoring a smooth flow of members through the registers.

Job Duties/Essential Functions
  • Greets members, helps members load merchandise on the conveyor belt, asks member packing preferences, answers
questions, relays information on special promotions, and thanks members.
  • Transfers items not on the belt to a separate cart or flatbed as cashier scans items, placing barcodes up for the cashier
when possible.
  • Assists with getting supervisor verification for high-ticket, Bottom of Basket, or non-transfer items.
  • Packs member orders into boxes ad loads them on a separate cart or flatbed.
  • Checks packaging for tampering and reports it.
  • Assists members with loading orders into car when appropriate.
  • Retrieves items such as boxes, register supplies, and merchandise requested by members to keep lines moving
smoothly.
  • Performs related tasks such as set up and closing duties for the department such as, returning products, collecting
paperwork, stocking registers and cleaning area.
  • Support the cashier during various promotions.
  • Maintains the cleanliness of the register and general Front End area. Reports and cleans spills and trip hazards
immediately.
  • When needed, retrieves carts and flatbeds from the parking area using a rope with clasping hook, pushing no more than 10 shopping carts at once. Keep front of building clean.
  • Follows proper Front End and general safety procedures and standards.
  • Assist in other departments of the warehouse as necessary.
  • Provides prompt and courteous customer service to members, employees and suppliers.
Ability to operate vehicles, equipment or machinery
  • Carts, flatbeds, large wheeled bins, clasping cart ropes, rolling mop bucket with wringer, mop, broom, click counter, 2-way radio, pallet jack, compactor, cardboard baler.

Qualifications (Costco-specific or industry specific skills that candidates should possess)
Education/Training: None
Licenses/Certifications: RSA preferred (state specific)
Experience/Skills: Strong customer service, communication and interpersonal skills

Cash handling (preferred);

Basic math skills

Other specific requirements:
? Satisfactory Criminal Record Check
  • If successful, you will be required to undertake role & department specific training within specified time frames
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