ED-Ward Clerk

• Casual Position
• Shift Work Role
• Emergency Department

Are you a motivated and passionate Ward Clerk looking to step into a rewarding career opportunity?
Our Ward Clerks provide outstanding customer care to patients and their families. This is a great role for experienced and patient care focused individuals who are wanting to achieve work-life balance and a dynamic career in Healthcare.

• providing patient-centred customer service including:

• greet all customers
• handle enquires with a friendly and professional manner
• maintain accurate and timely patient information data collection and processing of medical records,

• undertaking general administration duties,
• liaison with other areas of the hospital,
• arranging patient transport for discharge and inter-facility transfer,
• management of patient electronic records ensuring the privacy and confidentiality of patient information.

• experience in an acute patient focused healthcare facility/hospital,
• highly developed interpersonal and time management skills with the ability to work in multidisciplinary work environments,
• good computer literacy & sound knowledge of Microsoft Office (Outlook, Word, and Excel),
• a track record of providing great service and customer experience,
• strong interpersonal communication and report writing skills,
• ability to work autonomously as well as in a team environment.

• Discounted onsite parking
• Discounted gym memberships
• Employee Assistance Programs
• Salary Packaging via novated lease options
• Bulk Billing services for employees and immediate family members.